Major c2c Fares Issue

C2c have admitted that a data error is causing customers using contactless PAYG to travel from any station east of Upminster or Grays (ie anywhere that doesn’t accept Oyster) to either Fenchurch Street or Liverpool Street to be overcharged by up to £3.00. The issue is actually bigger than that, but first, here is what … Read more

Fare Finder Upgrade

After waiting over 3 months for updated zonal data, TfL have finally supplied the latest file. Sadly there is no movement on providing the correct data for journeys involving the Project Oval contactless extensions, but I have now corrected the display such that these journeys will be described as covering zones 0-16. The bigger news … Read more

Misbehaving validator(s) at Highbury & Islington

So, forum user Michael Tsang reported an issue with a journey from Willesden Green to Highbury & Islington.  The route he took was Jubilee line to West Hampstead, Mildmay line to Highbury & Islington and touched out on the Victoria line northbound platform before taking a Great Northern train which he already had a ticket … Read more

Updated Journey Time Allowances

A year ago today I was first able to publish the time allowed for any PAYG journey using Oyster or contactless.  Annoyingly when I sought updated information following the extensions as part of Project Oval (Shoeburyness, Sevenoaks, Shepperton, Virginia Water, Windsor & Eton Riverside, Bletchley and St Albans Abbey) earlier this year I was met … Read more

Paper cheaper than Oyster on some NR journeys

Thanks to forum user Feathers we’ve spotted that another rounding amonaly has crept in for late adopting National Rail services in zones 2-6. These are Southeastern, Southern, Southwestern Railway, and Thameslink (outside the middle).  If you commute at peak times on a two zone journey outside zone 1 (so 2-3, 3-4, 4-5 or 5-6) then … Read more

Time Allowed to Complete Journey

Also known as the maximum journey time, this is an area where TfL have been reluctant to publish details in the recent past. However, after a referral and discussion with the Information Commissioner, TfL have now supplied a spreadsheet containing all the information.  This is a significant step towards a more transparent attitude to PAYG … Read more

Abbey Wood Validators – The Saga Continues

With thanks to my spy who regularly uses Abbey Wood, I can confirm that 5 of the 6 new validators are now working on platforms 3 and 4 at Abbey Wood.  These are the 4 validators next to the middle footbridge (2 by the escalators and 2 by the stairs) and the one near the … Read more

Abbey Wood Platform Validators

I’ve just been through Abbey Wood and noticed that there are 6 new validators on platforms 3 and 4.  They’re all covered with a dark blue canvas cover at present, but presumably they will be activated soon.  Staff on the platform say that it’s due to happen by the end of the summer, so I … Read more

The Whitechapel Problem

Over the years since Oyster was rolled out there have been a number of new interchanges added to the system. Notable among those have been Warren Street to Euston Square, Bayswater to Queensway, Aldgate to Aldgate East and Cannon Street NR to Bank. More recently a tranche of new interchanges appeared to service the Elizabeth … Read more

Overcharging at Farringdon

Further to earlier posts about Farringdon and the initial lack of validators to start/end a PAYG journey on the Elizabeth line when using a ticket on Thameslink services, a new issue has cropped up which results in some users being charged for an incomplete journey. Between the southern (back) end of the northbound Thameslink platform … Read more