Travelcard extensions

It’s been a while since any updates have been posted here, but today there might be a few all at once. Firstly, Matt Dickinson has noticed that LU ticket machines (POMs) are being rolled out with an upgrade.  When you touch your Oyster with a travelcard loaded on the pad it offers you a list … Read more

Site updates

Several pages on this site have been updated this weekend to reflect changes introduced from today.  Apart from the slightly delayed fares changes there are some amendments to the early starts of the off-peak cap from Chesham, Chalfont & Latimer and Hatch End.  Also of note is that the fares and caps for young people … Read more

Early Off-peak Changes

Thanks to an eagle-eyed visitor from Chesham I have been alerted to some changes to the early starts of the off-peak cap.  These take effect from the fare change, effectively from Monday 20th January.  Remember that this is the time that the off-peak cap starts being counted, NOT when off-peak fares are charged.  And that is an important distinction in the light of one change.  The details are:

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2014 Fares Changes

On Tuesday TfL announced details of the  new fares to be charged from 2nd Jan 2014.  Overall it’s very good news for Oyster PAYG users, especially those with 16+ zip cards.  Not so well off are those who buy travelcards, although the actual size of the increase on those has been put into doubt by the Chancellor’s Autumn Statement this morning.  We may have to wait a few days to see if anything changes.

In the meantime, here are the main changes from an Oyster perspective:

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Ticket Stop top-up scam

The news over the last couple of days has been full of stories about a fraudster who scammed thousands out of users when processing top-ups in his newsagent shop.  As is usual in cases like this, the journalists have tried to explain what happened, but so far they have spectacularly failed to get it right.  This may be down to TfL not wanting the exact procedure to be made public in case other shops try it as well; or it could be that not enough care has been taken understanding the issues.  It does leave confidence in the system seriously compromised, which is a problem for honest shopkeepers who may now see a drop in activity.

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New Route Validators

I have heard from a reliable source that pink route validators will shortly be installed at both Clapham Junction and Surrey Quays.  I’ll add more info (like when) as soon as I hear it. Update: September 7th The new fares are included in the normal fares update from tomorrow (8th Sept).  It’s not clear when … Read more

New helpdesk number

The Oyster helpline can now be reached via the TfL main number which is 0343 222 1234.  This is treated like 01 and 02 numbers for inclusion into free minutes on mobile and landline plans.  The Oyster helpline is under option 1 on the initial menu, along with ticketing and contactless payment.  Remember that Oyster … Read more