C2c have admitted that a data error is causing customers using contactless PAYG to travel from any station east of Upminster or Grays (ie anywhere that doesn’t accept Oyster) to either Fenchurch Street or Liverpool Street to be overcharged by up to £3.00. The issue is actually bigger than that, but first, here is what … Read more
After waiting over 3 months for updated zonal data, TfL have finally supplied the latest file. Sadly there is no movement on providing the correct data for journeys involving the Project Oval contactless extensions, but I have now corrected the display such that these journeys will be described as covering zones 0-16. The bigger news … Read more
So, forum user Michael Tsang reported an issue with a journey from Willesden Green to Highbury & Islington. The route he took was Jubilee line to West Hampstead, Mildmay line to Highbury & Islington and touched out on the Victoria line northbound platform before taking a Great Northern train which he already had a ticket … Read more
A year ago today I was first able to publish the time allowed for any PAYG journey using Oyster or contactless. Annoyingly when I sought updated information following the extensions as part of Project Oval (Shoeburyness, Sevenoaks, Shepperton, Virginia Water, Windsor & Eton Riverside, Bletchley and St Albans Abbey) earlier this year I was met … Read more
As almost everyone must now know, the Silvertown Tunnel opened on Monday. I’m not going to comment on the charges for road users for both it and the adjacent Blackwall Tunnel, but I do want to clarify the options for free travel using Oyster or contactless PAYG. Buses: Routes 108, 129 and SL4 run through … Read more
Three months on from the re-opening of Kentish Town Underground station, the walkway within the paid area between the Underground and National Rail platforms is still not available. The latest estimates suggest early May for completion. Until then you have to exit through the gates from the Underground station, walk down the street a few … Read more
Ten days ago, forum user ‘colcestrian’ enquired why he was being charged 20p more than the fare finder suggested when travelling between Stratford and Canary Wharf via Whitechapel on the Elizabeth line. I reported the issue to TfL and then went to try it out with my railcard discounted Oyster card. I was charged the … Read more
The site has been updated as fully as possible with fares and cap information for the new fares. There are some issues with the Southeastern caps in the Sevenoaks area and also some of the C2C caps in the Tilbury area. Indeed, the page on National Rail has not got updated caps at all fron … Read more
My friend Geoff has just posted a useful explainer about contactless payments at 47 new stations earlier this month. Video on Youtube
Back in August 2024, forum user ReadingCommuter asked a simple question: Why am I being charged 30p more to get from Reading to a zone 1 tube station, when the constituent parts (Reading to Paddington + Zone 1 tube) are cheaper? This sparked an investigation which has taken nearly 6 months to resolve, thanks mainly … Read more