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20/03/2022 at 15:40
#3751
Mike
Moderator
Hi Chris,
It’s working. You do like pushing the boundaries though.
As you suggested, you have exceeded the zone 3-6 weekly cap by £9.85 on Friday. This was refunded on Saturday morning at the same time as charging you for the final 95p to make the weekly bus/tram cap. That 95p needs to come back but is below the threshold for refunds. However, you’ll have been charged a further £1.65 today (at least) which also needs to come back and I expect it all to be refunded tomorrow. Do let me know if it isn’t.