Reply To: Using an Oyster Travelcard and a paper ticket on the Gatwick Express

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11/07/2023 at 23:14 #4990
Mike (admin)
Keymaster

Hi Michael,

The only way to avoid the charge being made on your Oyster card would be to ask to be let through the gates. I’m not confident that you would be successful. I agree that the combination of tickets is valid and I would suggest contacting GTR customer services to ask why it’s not possible to use a valid combination of tickets on this journey.