Correct way of using Oyster with paper extension

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    Michael Tsang

    What is the correct way of touching in and out if I use my Oyster Travelcard with a paper extension?

    1. On a through journey from my zones to outside my zones, should I touch my Oyster card at the beginning of the journey if the gate is open?

    2. How about if the station is not gated, but with freestanding reader instead?

    3. On a through journey from outside my zones to my zones, should I touch my Oyster card at the end of the journey if the gate is open?

    4. On a journey which starts within my zones, involves a change within my zones, and finishes outside my zones, should I touch out at a freestanding yellow reader at locations such as Finsbury Park before taking the train out of the zones?

    5. The same as 4, but if the station has a pink reader instead, should I touch on it?

    6. For a journey in the reverse direction from outside my zones, having a change within my zones to a destination in it, should I touch on a reader when changing trains?

    7. For a journey which starts from outside my zones, go through them and ends on the opposite side outside my zones, using two paper extensions, should I touch any readers if I change trains within the zones? Does it make any difference if there is only one change, or multiple changes while crossing my zones?

    Mike (admin)

    Hi Michael,

    This topic is something I’m currently working on in regards to another query. The first thing to note is that a travelcard is a travelcard regardless of whether it is printed on paper, stored on a smartcard or residing on an Oyster card. The travelcard on an Oyster card has additional benefits when uesd in conjunction with PAYG credit, but in relation to separate extension tickets it is exactly the same as paper/smartcard versions. Taking your points in turn:

    1,2,3: It’s up to you. I will often touch anyway because it then logs the journey start/end in my history, but if there are huge queues I wouldn’t necessarily go out of my way.

    4: Not necessary. Unless the station is on the boundary of the travelcard you’ll still be using the travelcard in a not touched in state until you get to the boundary.

    5: Same as 4, plus a pink reader should never be touched as the end of a journey.

    6, 7: Again the same as 4 really. When using a travelcard within it’s zones it’s only really necessary to use it to open gates. If you get checked en route you show your Oyster card and the relevant extension ticket and all should be fine.

    For completeness, if you intend using PAYG credit with a travelcard on the same Oyster then you do need to touch everywhere or there is a possibility that the system can’t work out what you’ve done.

    If you’ve had any issues with inspectors while using your travelcard and extension tickets then please do share details, because it may well help the other matter I’m dealing with.

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