I’ve just received a credit called “automated refund” onto my Oyster card for the strangely round sum of £5.00. It was credited when I tapped out (not in!) at my home station on today’s sole journey.
While I know better than to look a gift horse in the mouth, is there any way to find out what this relates to? I don’t have any incomplete journeys that I’m aware of, I think I’d remember if I were overcharged by £5, and I didn’t get an email about it!
OK, I’ve now got a hunch as to what it may be for, as this is the only incomplete journey in my history, although I’m a little dubious as this was back in June which I’d have thought is far too long ago:
Stratford International [HS1] to [No touch-out] £2.80
[No touch-in] to Elephant & Castle [London Underground] £3.85
When did you obtain this Oyster card? My first thought is that it’s the refund of the fee paid when you buy the card. That’s a two stage process kicked off with a touch in and completed with the next touch. I agree that it’s unlikely to be the Stratford fare.