NR-T fare charged for Surrey Quays to City Thameslink

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  • #4721
    Horace Chan
    Participant

    Not sure whether it was a fare anomaly or I was being an idiot:
    I had a switch of office location in 2022 and my commute is now Surrey Quays/Canada Water – City Thameslink/Farringdon. Prior to EL opening, I was using LO – Jubilee – TL and getting off at either CTK/ZFD. However, I remembered I was being charged a NR-T fare if I used Surrey Quays, but only a TFL-LU fare if I used Canada Water instead.
    I have stopped using this route since EL opened as the interchange walk at Whitechapel is shorter and I now go LO-XR(-TL) and still only get charged a TFL-LU fare as expected.

    #4722
    Mike
    Moderator

    Hi Horace,

    That’s an odd one. I’ll raise that as a potential error.

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