Oyster card registration

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  • 21/05/2023 at 09:09 #4919
    Chris Hein
    Participant

    Morning,
    I topped up my Oyster card at Epping station just now and I noticed it tells me that my Oyster card is not registered.

    As the card appears on my online account and in the TfL app I thought it was already registered!

    So now I’m baffled as how to register it

    Any Advice?
    Chris

    21/05/2023 at 20:11 #4922
    Mike
    Moderator

    Hi Chris,

    You can thank GDPR for this. When ticket stops or Underground stations used to register an Oyster card they set the flag on the card to say it was registered. However, the method of storing and transferring the paperwork to the central location wasn’t particularly secure, so TfL switched to online only registration. This means that the details are no longer set on the card, so it prompts you to register it every time you use a machine.

    You can safely ignore this warning as long as you have registered it online.

    21/05/2023 at 20:15 #4924
    Chris Hein
    Participant

    Thanks Mike,
    Gotta love GDPR…

    Chris

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