05/12/2020 at 12:32 #276oliverParticipant
Im confused as to a journey I take regularly (using contactless) is being capped at £8.90.
Here is my route:
7:59 – 8:38: Green park to Hounslow central: £3.90
8:52 Bus journey: £1.50
18:41 Bus journey: £1.50
19:19 Hammersmith to green park: £2.00 daily cap reached
From what I understand zone 1 to 4 daily cap should be at £10.40 and there is no off peak cap
I was considering buying a railcard and using oyster but after looking into this journey I dont know if it would be cheaper to do so!
Thanks05/12/2020 at 13:38 #277Mike (admin)Keymaster
Because you’re using contactless the back office has converted that to a zone 1-2 cap at £7.20 and a zone 3-4 peak extension fare at £1.70. If that’s the way you regularly travel then I’d continue using contactless.05/12/2020 at 16:47 #279oliverParticipant
Thanks!07/12/2020 at 18:21 #280
Something similar has been happening to me if I travel between zones 1-8 in the peak. I expect the cap to be £17 but it’s £16.30 using contactless.08/12/2020 at 15:28 #281Mike (admin)Keymaster
Something similar has been happening to me if I travel between zones 1-8 in the peak. I expect the cap to be £17 but it’s £16.30 using contactless.
Contactless often does this. It’ll be great when Oyster works the same way.23/06/2021 at 15:54 #1030
Since the fare increase, I have been capping at £16.70 whereas the Zone 1-8 cap is now £17.40. Not being able to work it out and for no reason other than sheer curiosity, I put in a FOI request to which I received the following reply:
Contactless uses the best value combination of cap and extension fare for the journeys made. Extension fares are set for each zonal combination and mode – “mode” in this context is defined by the fare for the relevant journey leg(s) being set by TfL alone, by the Train Companies, or by both. They are based on pay as you go journey fares, though there is one common extension fare for each zonal combination/mode whereas actual point-to-point fares may vary by individual journey. This common extension fare may be based on a generic notional journey which cannot be made in reality, at a lower price than any specific real journey. For your specific journey, the calculation is:
Zone 1-3 daily cap 8.70
Zone 4-8 extension fare x2 8.00
Total charged 16.70
23/06/2021 at 20:22 #1032MikeModerator
- This reply was modified 6 months, 4 weeks ago by Nick.
That’s a very interesting admission. Can you let me know what your journey is?25/06/2021 at 15:08 #1033
It’s Dartford to Zone 1, typically Green Park26/06/2021 at 12:56 #1035MikeModerator
They’re not quite right about the notional fare always being cheaper though.
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