Zone 1 to 4 daily cap charged at £8.90

New Home Page Forums Fare and Capping Queries Zone 1 to 4 daily cap charged at £8.90

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  • #276
    oliver
    Participant

    Hi Mike,

    Im confused as to a journey I take regularly (using contactless) is being capped at £8.90.

    Here is my route:
    7:59 – 8:38: Green park to Hounslow central: £3.90
    8:52 Bus journey: £1.50
    18:41 Bus journey: £1.50
    19:19 Hammersmith to green park: £2.00 daily cap reached

    From what I understand zone 1 to 4 daily cap should be at £10.40 and there is no off peak cap

    I was considering buying a railcard and using oyster but after looking into this journey I dont know if it would be cheaper to do so!
    Thanks

    #277
    Mike (admin)
    Keymaster

    Hi Oliver,

    Because you’re using contactless the back office has converted that to a zone 1-2 cap at £7.20 and a zone 3-4 peak extension fare at £1.70. If that’s the way you regularly travel then I’d continue using contactless.

    #279
    oliver
    Participant

    Thanks!

    #280
    Nick
    Participant

    Something similar has been happening to me if I travel between zones 1-8 in the peak. I expect the cap to be £17 but it’s £16.30 using contactless.

    #281
    Mike (admin)
    Keymaster

    Something similar has been happening to me if I travel between zones 1-8 in the peak. I expect the cap to be £17 but it’s £16.30 using contactless.

    Contactless often does this. It’ll be great when Oyster works the same way.

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