Zone 1 to 4 daily cap charged at £8.90

Home Forums Fare and Capping Queries Zone 1 to 4 daily cap charged at £8.90

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  • #276
    oliver
    Participant

    Hi Mike,

    Im confused as to a journey I take regularly (using contactless) is being capped at £8.90.

    Here is my route:
    7:59 – 8:38: Green park to Hounslow central: £3.90
    8:52 Bus journey: £1.50
    18:41 Bus journey: £1.50
    19:19 Hammersmith to green park: £2.00 daily cap reached

    From what I understand zone 1 to 4 daily cap should be at £10.40 and there is no off peak cap

    I was considering buying a railcard and using oyster but after looking into this journey I dont know if it would be cheaper to do so!
    Thanks

    #277
    Mike (admin)
    Keymaster

    Hi Oliver,

    Because you’re using contactless the back office has converted that to a zone 1-2 cap at £7.20 and a zone 3-4 peak extension fare at £1.70. If that’s the way you regularly travel then I’d continue using contactless.

    #279
    oliver
    Participant

    Thanks!

    #280
    Nick
    Participant

    Something similar has been happening to me if I travel between zones 1-8 in the peak. I expect the cap to be £17 but it’s £16.30 using contactless.

    #281
    Mike (admin)
    Keymaster

    Something similar has been happening to me if I travel between zones 1-8 in the peak. I expect the cap to be £17 but it’s £16.30 using contactless.

    Contactless often does this. It’ll be great when Oyster works the same way.

    #1030
    Nick
    Participant

    Since the fare increase, I have been capping at £16.70 whereas the Zone 1-8 cap is now £17.40. Not being able to work it out and for no reason other than sheer curiosity, I put in a FOI request to which I received the following reply:

    Contactless uses the best value combination of cap and extension fare for the journeys made. Extension fares are set for each zonal combination and mode – “mode” in this context is defined by the fare for the relevant journey leg(s) being set by TfL alone, by the Train Companies, or by both. They are based on pay as you go journey fares, though there is one common extension fare for each zonal combination/mode whereas actual point-to-point fares may vary by individual journey. This common extension fare may be based on a generic notional journey which cannot be made in reality, at a lower price than any specific real journey. For your specific journey, the calculation is:

    Zone 1-3 daily cap 8.70

    Zone 4-8 extension fare x2 8.00

    Total charged 16.70

    • This reply was modified 3 months, 3 weeks ago by Nick.
    #1032
    Mike
    Moderator

    Thanks Nick,

    That’s a very interesting admission. Can you let me know what your journey is?

    #1033
    Nick
    Participant

    Hi Mike

    It’s Dartford to Zone 1, typically Green Park

    #1035
    Mike
    Moderator

    Cheers Nick.

    They’re not quite right about the notional fare always being cheaper though.

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