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Hi Kijeta,
It’s a subtle difference, but they are still peak and off-peak fares, they’re just charged at the same price. But railcard discounts apply to off-peak fares so they appear cheaper.
Hi Adam,
That’s very strange. The route “AAA LDN ZONE 7-9” makes the ticket a day travelcard valid throughout zones 1-9. Normally the off-peak version of that is only valid after 0930. It’s possible that 0915 is a local easement for Watford High Street. I don’t think the gates at Chalfont will accept it before 0930.
Beyond that there is no need to go to Watford High Street at any time. It’s just a 1-9 travelcard.
Hi Adam,
Yes, the lack of NR trains is probably why it won’t sell you the ticket. You could try Brentwood as the origin instead, or Cheshunt, or maybe Watford High Street. Any zone 7-9 National Rail station should work, except Dartford.
Update:
Some railcard fares have been increased slightly thanks to the new policy by the Rail Delivery Group. See https://www.bbc.co.uk/news/articles/cpw8j4d1v2do for more information. Usually the single fare finder data would be updated at the same time, but the cyber security incident has delayed that.
Hi Adam,
Something appears to have got out of step. I’ve asked for clarification. The SFF (and our fare finder) is supposed to reflect actual fares charged, so it shouldn’t be wrong.
Edit: You could call the helpdesk and see if they can explain, and/or issue a credit.
As mentioned, the gold card and Railcard* discounts do not apply to peak single fares or the Anytime cap. If you travel enough in the evening peak then the discounted off-peak cap may limit your charge for the day.
Disabled railcards offer discounts all day.
Hi YOTBO,
I’m not sure whether I’ve ever had cards disappear, but what I do when a card is expired is hide it. You can do this on the website and it respects the action in the app.
Hi Kijeta,
That is an odd case, yes. I don’t know for certain, but my best guess is that the hopper will win out first, but the high zone flag for capping will also be increased to 3. This means that if you make another chargeable journey (bus/tram or train) it will deduct a charge to take you up to the zone 1-3 cap.
Do let me know if you ever try it out!
Hi John,
The main confusuon seems to be that when travelling to a dual zoned station it is treated as being in the zone relevant to where you’ve come from. In this case that is zone 2. Travelling in the afternoon peak with a railcard is one of the cases where Oyster isn’t always cheaper, especially if you don’t finish in zone 1.
The National Rail Enquiries site is definitely wrong on this. Whilst it’s good that they now seem to be defaulting to PAYG fares rather than paper ticket fares in the contactless area, they do need to get it right. I’d be interested to know what response you get from them.
As to being offered the cheaper discounted Anytime Return fare, that is simply not possible when using Oyster or contactless PAYG. If you had gone to the ticket office at Vauxhall then that is exactly what they would have sold you.
Sorry I don’t have better news, but you have been charged correctly.
Well that’s interesting. I agree that the MJTs near zone 1 suggest that more time should be allowed, but if you check my fare finder you’ll see that it is just the single zone figures for that journey.
Dare I ask how it took so long to travel one stop on the DLR?
Cheers Si,
As it’s not until next year I’ll park this here. Quite a bit to do with the phase 1b go-live later this month.
Hi Malcolm,
There are two issues with that history. First is the lack of a touch in before 1356, I presume that was at West Drayton. Second is the lack of a description for touching in at 1812, presumably at Paddington. I’d be interested to know which gateline was used for that touch in.
Whilst not wanting to disbelieve anyone, I would certainly be adding the bank card and checking for any history. 10p authorisations are only made when using a bank card for a journey, and usually only on the first touch of a day.
Hi Malcolm,
I also have a 60+ Oyster and I’ve never seen anything like a charge made to the credit card. However, whenever I use contactless I do get a 10p authorisation. This is replaced by the actual journey charge overnight, or a couple of days later if it’s an incomplete journey. I think it’s likely that your brother may have used his bank card at West Drayton instead of the 60+ card. I’ve done it myself a couple of times. I suggest he registers his bank card on his TfL account and then sees what history it shows. The helpdesk will refund the charge if one has been properly made. They don’t like doing it too many times though, as I found out the third time.
Hi,
As Feathers says, the one day travelcard doesn’t include Shenfield, anything west of West Drayton, and if it’s only zones 1-6 then it also doesn’t cover Moor Park to Amersham. If you don’t have a railcard then I think using contactless is going to be cheapest as you only seem to be going one way from Reading. It should charge you a zone 1-9 cap plus a single extension fare from Reading to Boundary zone 6 and two singles between Brentwood and Shenfield. If you do do this then I’d be very interested to see your journey history to check how it has worked it all out.
If you do have a railcard then I think the following tickets will work out chaepest:
Amersham to zones 1-6 day travelcard (aaa zones 7-9)
Return from Brentwood to Shenfield
Single from Reading to West DraytonHope this helps
however if you purchase a ticket from Surbiton to Walton then the train must stop at Surbiton.
This bit isn’t actually true. The 60+ Oyster is a zonal and a season ticket so any additional ticket can be used without the train needing to call where you swap from one to the other.
All journey pairs have fares set in the database, it’s just that illogical ones aren’t displayed on fare finders. In many cases the set fare is correct, though I have found some which are wildly inacurate.
I’m in agreement that they really ought to show fares, but accept that some of these journeys are unlikely to be made. Another example is Thameslink fares from Luton AP do not include stations on the Edgware branch of the Northern line because no-one in their right mind is going to change at Kentish Town* and Camden Town to head back to Hendon Central, when they could get a bus from Hendon.
*obviously even less likely while the Northern line isn’t stopping.
Hi Alexander,
I think I’m getting what you are after. Starting from Reading, the fares to stations within the zones do follow a certain structure, but it is unique to Reading and I’m not about to create a grid for every contactless only station. The fares to Ealing Broadway [3], and Greenford [4] (via West Ealing [3]), are indeed the same.
The PAYG fares shown on brfares.com are not always correct. This is because it’s the rail industry database and not linked to the PAYG database run by Cubic on behalf of TfL. I can assure you that no fares heading out from zone 1 have ever been off-peak in the afternoon peak. This is because the PAYG fares are single only and the sum of two of them needs to match the Anytime return. Fares for paper tickets are completely different and off-peak fares between Paddington and Reading are indeed valid on Elizabeth line services in the afternoon peak. It should be noted that stations being added as part of Project Oval have had their restrictions changed for paper tickets so that they better match the PAYG structure. This may eventually happen on lines which already had contactless PAYG before Oval, especially if Oval extends the coverage further. We’ll have to wait and see.
Finally, some journeys are defined as being unlikely to be undertaken and so no fares are defined. This is true of Reading to Piccadilly line stations between Osterley and Heathrow inclusive. I imagine the expectation is that you’d use SWR to Hounslow or Syon Lane, or change at Hayes and Harlington for Heathrow. If you actually make the journey then you will be charged a fare, but it might be more than you’d expect.
Hi Horace,
I think this one is probably down to the close proximity of Surrey Quays to New Cross/New Cross Gate. Going that way you don’t need to go down to the Jubilee line and back up at London Bridge which is quite a walk.
Hi Barry,
Can you clarify what is wrong?
Digging a little further it seems that fares from the extension to Chiltern served stations only have a morning peak, but to any other stations they have both. Is that wrong? Should it be like GWR so any eastbound fares from the extension only have a morning peak?
Hi Michael,
The fares from outside the zonal area are set by the relevant TOC. From Denham this is Chiltern. SWR will also have Project Oval stations eventually, but they might set different peak restrictions. There does seem to be a misunderstanding about how the fares for a journey work though. I’ll take a look in due course.
Thanks Si,
Didn’t expect this in the middle of a general election campaign, but hey ho.
The extra stations (inc Seer Green & Jordans) are now live in the fare finder.
Hi JG,
It is a bit vague, I agree. In fact it seems to be saying that you need to get a replacement card first and use it once to allow it to be registered. From what you’re saying you’ve ordered the card online which means it should be registered and have the travelcard and any PAYG credit already loaded.
I’d certainly keep records of any costs incurred and if they don’t mention it with the new card then call the helpline and enquire. My experience with replacement kids zip cards is that they’re usually quite quick, and those also include a photo which must add to the processing time.
Out of interest, did you have to pay for a new card online, or does the fact that it was an old damaged card mean that they waived the fee? In fact, did the old card have a deposit on it, and if yes, have the refunded that?
