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Evening all,
Was wondering if I could get some clarity on a (in my eyes) confusing past week or so of travel.
Some context:
Travel from: Leighton Buzzard
Travel to: Bank (northern line) underground station
Mastercard Contactless tap in and tap outDepart time in the morning is fairly consistent at 06:03-06:10 however afternoon journeys are inconsistent between (travel start time from Bank) 15:00-16:30.
Please see image:
To note a couple of instant discrepancies:
06/10: I accidentally used wrong card from Euston to bank so travel on the screenshot was only Leighton buzzard to Euston and back.
05/06: Missed tap out from 04/06 (I think)I’m struggling to understand why similiar journeys are being charged different prices for example, 02/06 and 10/06 are practically the exact same journey, yet have a big cost difference.
Not sure if the image link worked, so here’s the imgur direct link:
Hi,
OK, there are several factors at work here. The biggest is that new fares were uploaded to the system starting from Sunday 8th June. It looks like LNWR have increased some of the daily caps. This seems to be correcting some errors.
The next thing is that it looks like the daily cap was incorrectly set for Leighton Buzzard, so your return journeys were being capped when they probably shouldn’t have been. This explains the cheap afternoon fares which always resulted in a £17.20 daily charge. You have almost certainly gained from this error.
The third thing to note is that the evening peak charging period starts at 1600. As you discovered on Monday, this increases the charge for the trip home. There is a little leeway to allow for clocks being wrong which means that it actually changes over at 1605, but if you want the off-peak fare then you need to touch in at Bank before this time. By touching in in the morning before 0630 you are actually gaining from the pre-peak that TfL operates. You wouldn’t get that with a paper ticket, so you are still winning.
Overall it looks like you were being charged the wrong fares and the wrong caps before this weekend, but you were undoubtedly winning from this error. You still win if you touch in before 0630 in the morning.
The records suggested that there was a wrong extension fare set at £4.15 between Zone 2 and Leighton Buzzard, from the following observations:
The return journey was charged at £4.15
The outbound journey was capped
When £4.15 was taken off the outbound journey, the result was a Zone 1-2 cap at £8.90So the system charged a Zone 1-2 cap and the extension fare both way.
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