hi
Thanks I got your email, it has been for a few months I have been going to WestFerry for work and having this problem, but it was only one payment £8 I could not Refund. That is the point when I investigated what was going on online 🙂 I only do it from time to time and all the ones before they refund without a problem.
so if it works from now on no need to worry about that one !
Thanks again for your help
Ben