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#3884
Simon
Participant

Interesting – I checked mine on my photocard account.

I phoned the helpdesk and they said it is “not recommended” to use the photocard portal to check the journey history (presumably because it doesn’t work properly for new stations!). After a bit of faffing about (because apparently I have two normal Oyster accounts when I thought I only had one), I have got my 60+ card linked to a “normal” account and the journey history is indeed shown correctly there.

I would say though that they either ought to sort out the issues with new stations on the photocard portal journey history or remove the ability to access the journey history from that portal. If it’s there it should work properly imo.

  • This reply was modified 1 year, 11 months ago by Simon.
  • This reply was modified 1 year, 11 months ago by Simon.