Reply To: Overcharged for off-peak journey

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#4024
Len Maull
Participant

I have received a reply from TFL stating that they cannot make a refund as there system tracks the touch in time as being 18.55.
I thought I would check the outbound from Dartford at 10.55 to London Bridge
Realtime Trains shows the arrival at London Bridge at 11.36 1/4 [Train 2C30]
In order to purchase a ticket to Peterborough I passed though the gate line at 11.32 Dartford 10.49 London Bridge 11.32.
Something radically wrong here.
Can you check this out.