Reply To: Negative balance – does capping still work there?

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17/08/2023 at 08:19 #5049
Duncan
Participant

To make it more clear, let’s say your balance is at £3. You make a Z1-6 journey which costs £3.60 (off-peak). You have £3.50 left before hitting the daily cap of £14.90. When touching out, your balance would be £-0.50. You’ve hit the daily cap. Would you still get capped if you have a negative number balance?