Reply To: Unable to renew Oyster annual travelcard – options?

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#5220
Mike (admin)
Keymaster

Hi JG,

Yes, modern tech often has rules with unintended consequences. The wording of that error message suggests that it has come from the banking system, rather than TfL taking decisions unilaterally. This doesn’t help you though. SCA is secure customer authentication which is applied in cases where the card is not present when processing the transaction.

So, looking at your options:

1) As you’d be using the card in person I’d hope that it should work.
2) TOC smartcards will not handle extension fares. Either they have a travelcard loaded which operates the gates within the appropriate zones, or they have a PAYG facility which is limited to their own services.
3) This would work, but you’d lose the gold card benefits in the interim.

I can’t think of any other options right now.