Home › Forums › Using Oyster › Oyster Maintenance and Failed Top-up › Reply To: Oyster Maintenance and Failed Top-up
I had exactly the same. It spooked me a bit. I travelled on Thursday but my balance at the end of the day was £20.35 and my auto top-up threshold is £20 so there should have been no top-up. I checked with my bank and they confirmed no declined transaction so I’m assuming either TfL has IT issues (is this why they are down?) or it’s a scam.
I’ve emailed TfL to ask about a manual payment so may get a reply at some point. There’s no way to make a manual payment with the system down, and I don’t want to top up at a ticket machine if there’s already a top-up somewhere in the system. After the post office scandal I don’t trust these IT systems.
Anyone else have any thoughts?