Home › Forums › Fare and Capping Queries › Why was I capped less then I expected?
- This topic has 12 replies, 3 voices, and was last updated 1 year, 5 months ago by Mike.
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20/06/2023 at 21:46 #4941HazyParticipant
Hi,
I completed this journey today I’m trying to figure out why I was capped less than I expected…
07:41 Raynes Park –> 08:37 Feltham (£3.60)
08:48 90 bus (£1.75)
17:50 Paddington (LU) –> 18:37 Raynes Park (£5.95 cap)
In total I spent £11.30, however, I expected it to be capped at £11.70. Would be great to know why I was capped lower.
20/06/2023 at 22:57 #4942MikeModeratorHi Hazy,
Assuming you have a railcard discount on your Oyster card then you benefitted from a minor bug. The bus journey counted towards the reduced zone 1-4 off-peak cap of £7.70, even though it was before 0930.
Had you not had a discount entitlement then you would not have capped. Your total would have been £12.05 which is below the zones 1-6 anytime cap of £14.90.
20/06/2023 at 23:02 #4944HazyParticipantHi Mike,
Thanks for your reply. I do have my railcard on my oyster card so that’s good to know. Would this bug happen again if I were to repeat this journey again tomorrow, or was I just lucky?
20/06/2023 at 23:07 #4945Mike (admin)KeymasterHi Hazy,
It’ll happen again if you repeat the same journeys. Basically any bus journey counts towards all 3 caps, the anytime rail cap, the off-peak rail cap and the bus cap. It was introduced when weekly capping was first applied to Oyster and it’s never been fixed.
21/06/2023 at 18:06 #4946HazyParticipantHi Mike,
Does this bug only apply to the zone 1-4 off-peak cap or does it apply to all? I’m still a bit unsure on how it works.
21/06/2023 at 18:46 #4947MikeModeratorIt applies to any off-peak cap. Any bus fare counts towards any rail cap because buses aren’t in zones.
21/06/2023 at 21:31 #4949HazyParticipantOkay, I’m still trying to make sense of the zone 1-4 off-peak cap of £7.70. Knowing that my railcard had 1/3 discount, I’m unsure why it would charge £7.70 instead £7.80?
21/06/2023 at 21:40 #4950MikeModeratorThe discount is actually 34% and then the result is rounded down to the next 5p. This is to ensure that it is always at least a third off after rounding. If you use the fare finder on this site, or look at the daily caps and travelcards information page, you’ll see what the caps actually are. In the fare finder remember to say you have a National Railcard rather than Adult.
21/06/2023 at 22:44 #4951HazyParticipantHi Mike,
Many thanks for your help so far. Taking that all into account, did I guess this scenario correctly?
7:30 Raynes Park –> Feltham (£3.60)
8:20 Bus (£1.75)
16:40 Bus (£1.75)
17:00 Feltham —> Raynes Park (£2.70 cap)
Total: £9.80?
21/06/2023 at 22:47 #4953HazyParticipantAh no I think I got that wrong, Feltham to Raynes Park will still cost £3.60 as it wouldn’t reach the £9.80 cap from the first touch in on the bus so the total would be £10.70?
21/06/2023 at 22:52 #4954MikeModeratorYes, correct the second time. On your original set of journeys you only went to zone 6 in the morning peak, hence the off-peak cap was only zones 1-4. If you return from Feltham that’s zone 6 which costs more.
22/06/2023 at 22:04 #4955HazyParticipantI see, sorry to ask again but would this scenario work?
07:00 Bus (£1.75)
07:30 Wimbledon –> Paddington (£3.70)
17:00 Paddington –> Wimbledon (£0.85)17:30 Bus (£0.00)
Total: £6.30?
22/06/2023 at 23:25 #4956MikeModeratorHi Hazy,
No. The Wimbledon to Paddington journey is in the morning peak so will not count towards the off-peak cap.
It’ll work like this:
Bus: £1.75 towards anytime and off-peak caps.
Train: £3.70 towards anytime cap only.
Train: £3.70 towards both.
Bus: 45p – £9.30 anytime cap reached, £5.90 of off-peak reached but the anytime cap stops it. -
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