Mysterious all service daily cap

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  • #5274
    Robert
    Participant

    Hello,

    I am struggling to understand which daily cap I have encountered in the below journey. I was using contactless card payment.

    07:30 Maidenhead to West Drayton, £6.20
    07:54 West Drayton to Canary Wharf (EL), £5.60
    12:19 Bus 135, £1.75
    21:54 Canary Wharf (EL) to Paddington (EL) and then 22:27 Paddington (NR) to Maidenhead, £9.75 (all service daily cap)

    The total cost is £23.30. This is cheaper than expected since for the return journey I didn’t split at West Drayton. So I am not complaining.

    But I cannot figure out which daily cap has applied. So I am very curious.

    Thanks,
    Robert

    #5278
    Mike
    Moderator

    Hi Robert,

    As you may have seen we’re getting a lot of these queries at the moment.

    From what you’ve said I think it’s likely that you’ve been charged the zone 1-6 daily cap plus the Maidenhead to West Drayton peak single and an off-peak extension fare from zone 6 to Maidenhead. The problem is that no-one publishes the extension fares so it’s difficult to tell. If it’s as I’ve suggested then the extension fare is £2.20 which seems a little low. It is possible that the first fare has part contributed to the cap, but I’m not convinced that is necessarily the case. If a smaller cap (eg zone 1-5) is used then there would also need to be an extension fare on the West Drayton to Canary Wharf journey.

    At this stage I can’t offer much more. I am trying to get to the bottom of these extension fares, so watch this site in the new year.

    #5279
    Robert
    Participant

    Hi Mike,

    Many thanks for your reply.

    It is quite unfortunate that the extension fares are not publicly avaiable. As you said, £2.20 for an off peak zone 6 to Maidenhead extension seems quite low. Also it is much cheaper than the off peak fare of West Drayton to Maidenhead, which is £3.50.

    This raises the question that if I did split at West Drayton for the off peak leg, would I be charged more for it, or would it be the same? Also if I didn’t split at West Drayton in the morning peak time, would they charge me for a zone 6 to Maindeanhead extension automatically, which sadly we do not know the price of.

    I understand that very likely we do not have sufficient informatino to answer these currently. I will be coming back in the new year to this site as you said to check whether any new information would become avaiable.

    Thank you.
    Robert

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