Equipment Malfunctions

Obviously in a system as large as Oyster there are going to be occasional malfunctions.  Many of them, while annoying, will not have serious repercussions.  If a gate stops working it will usually be blocked out of use, but what happens if the error doesn’t affect the actual gate function?  I have become aware of three instances recently where Oyster data has been compromised in some way.

Back in the summer a single gate at London Bridge failed to update the date.  Anyone using PAYG exiting through that gate ended up with two incomplete journeys, one ending on the previous day and one starting at their origin on that day. 

Read more

New OSI at Tottenham Court Road

A new OSI was activated between gatelines at Tottenham Court Road towards the end of September.  There’s a 10 minute allowance either way.  The OSI List has been updated (including the change history).

Discontinued OSI at Mansion House

TfL have decided to remove the OSI between Cannon Street NR and Mansion House LU.  This was added some time ago when reconstruction work at Cannon Street resulted in closure of the LU station.  They say that analysis of journeys shows very few people use this OSI compared to the thousands using the NR-LU OSI … Read more

Most Used OSIs

TfL have very kindly provided data showing how many journeys make use of each OSI in the system. The data was recorded over a four week period in June/July 2018. Unsurprisingly the most popular ones are interchanges between National Rail terminals and Underground stations.  There are some surprises, including the accessible route OSI at Woodford which wasn’t used at all.  I’m also curious as to why so many people still walk between Hackney Downs and Central when there is a footbridge within the paid areas linking the two stations.

Read more

Oyster Fare Finder (mobile friendly)

A little later than planned, I’m delighted to announce our new mobile friendly Oyster Fare Finder. The links on this site have been updated to use it within the site, but you can also access it directly at https://oysterfares.com/off/. The functionality is very similar to the old version, but on the first screen you now … Read more

Happy 15th Birthday Oyster

Today is 15 years since Oyster was first launched on London buses and the Underground, 30th June 2003. In the early days it was just for single journeys with no daily capping. Watch out for a celebratory launch of our new fare finder tool later this weekend.

Gatwick Express fares suspended

As part of the resolution to the well publicised difficulties with the Thameslink operation, GTR have suspended all restrictions on use of tickets by brand. The cheapest Southern, Thameslink, Not Gatwick Express or Any Permitted ticket is valid for any journey, subject to time restrictions for off-peak tickets. This is expected to last until the … Read more

May 2018 Fares Revision

Well, not so much a revision (to actual fares), but there will be hundreds of new journeys available to and from Heathrow NR from Sunday 20th May 2018.  That is when the Heathrow Connect operation is transferred to TfL-Rail.  As already mentioned, Heathrow NR will be in zone 6, but single fares to and from the airport will carry a premium.  Oyster and Contactless will NOT be available on Heathrow Express until later in the year.

The premium fares mean that I’ll be adding another column to the fares guide pages. Although the new fares were publicised in a press release in March, there was no mention of fares to West London destinations in zones 3-6 via Ealing Broadway. Watch this space in the early part of next week.

Read more

Elizabeth Line Fares Announced

Yesterday TfL released details of the fares to be charged on the Elizabeth Line when it starts operating at the end of this year.  They also confirmed fares for the second TfL Rail line from May 20th between Paddington and Heathrow.  This will become part of the Elizabeth line later on. The big news is … Read more