Reply To: National Rail Train cancelled after OSI and tap back in

Home › Forums › Fare and Capping Queries › National Rail Train cancelled after OSI and tap back in › Reply To: National Rail Train cancelled after OSI and tap back in

21/01/2023 at 13:41 #4543
Mike (admin)
Keymaster

Hi David,

OK, change to the previous answer, to avoid any of this hassle you should have used your freedom pass to get into platform 12-14. There is no penalty for not touching out again and you could have used your contactless card to touch out as normal.

Also, the £26 charge is because you used the low numbered platforms where the usual next stop is Reading. Good luck getting TfL/GWR to sort things out. Please let us know how you get on.