Automatically removal of expired cards?

Home › Forums › Using Contactless › Automatically removal of expired cards?

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • 05/12/2024 at 08:35 #7391
    YearOfTheBusOyster
    Participant

    I have a number of cards which state:

    “This card has expired

    This card can’t be used for travel as it has expired, it will be automatically removed from your account in the near future. Please choose another way to pay for travel on our services.

    When your contactless payment card is replaced by your card issuer you will need to register it online, even if the replacement card has the same number on the front.”

    They have been there for years, has anyone seen these be “automatically removed” as it states?

    05/12/2024 at 13:04 #7398
    Mike (admin)
    Keymaster

    Hi YOTBO,

    I’m not sure whether I’ve ever had cards disappear, but what I do when a card is expired is hide it. You can do this on the website and it respects the action in the app.

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.