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I was charged for two separate journeys when I left the westbound Central line at the exit below the NR tracks and crossed the concourse to enter the Elizabeth line and continue the same journey. Really?!
I’ve queried this on the TfL website.
In better news, tapping out and back in with a different card at West Drayton as I headed west saved some money (once I get a refund for the first leg of the journey).
Hi Luke,
Can you paste a copy of your journey history here? I think this might be an unintended consequence of the two Underground exits.
Going forward, it should be possible to walk between Central and Elizabeth (core section) without passing through barriers. Alternatively, if you exit the concourse to the Broadgate centre and go through the gates from there to the Elizabeth line then a new OSI will join the journeys together.
Hello Mike. Here’s the detail, together with the day before, going west to east, for a comparison, when I didn’t have to go through a gate at Liverpool Street. But I’ve used the back-of-the-westbound-Central-line-train Liverpool Street exit and entered the ‘main’ tube station without a problem many times before over the years!
Statement
01/06/2022 £6.60
Snaresbrook to Liverpool Street (London Underground)
13:45 – 14:05
£3.10Liverpool Street (London Underground) to West Drayton
14:06 – 15:10
£3.5031/05/2022 £3.50
West Drayton to Wanstead
11:41 – 13:07
£3.50Hi Luke,
Thanks for that. If crossing the main concourse has worked in the past then I wonder whether something has changed with the opening of the new line/entrance at Broadgate? I’ve flagged the issue up with a contact at TfL to look at on Monday.
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