Farringdon/Windsor/Tottenham Court Road – odd contactless cap

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  • #5228
    Jacek
    Participant

    Hello

    Here’s the history of my journey:

    10/11/2023

    11:19 – EL/GWR
    Farringdon (EL) – Windsor & Eton Central (change in Slough to GWR)
    £9.50

    16:29 – GWR/EL
    Windsor & Eton Central (GWR) – Tottenham Court Road (change in Slough to EL)
    £9.40
    “This journey was cheaper or free today because you reached an All Services Daily cap.”

    19:05 – Tube
    Southwark – Angel
    £0.00
    “This journey was cheaper or free today because you reached an All Services Daily cap.”

    How that price capped to £18.90 was calculated?

    I’ve been trying to find such a cap as £18.90, but I couldn’t and I have no idea what kind of cap it is.
    Sadly I couldn’t find any tables with cap prices between TfL and GWR. I found a table with cap prices between National Rail and TfL, but there’s no Windsor station mentioned.

    Greetings
    Jacek

    #5229
    Mike
    Moderator

    Hi Jacek,

    It’s going to be a combination of a zonal cap (1-2, 1-3, 1-4 etc) and an extension fare for each direction from that zonal boundary to/from Windsor. I’m having trouble understanding how they are working these out, and I’m waiting on a response from TfL after a trip I made to Marlow. I think it’s going to be an error because the cap should be £19.20.

    If you click on the link in your journey history relating to the return journey from Windsor where it says “Contact us about this journey” you could ask them to explain how the cap was calculated, and whether there were extension fares involved.

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