Hayes to Stratford, and back again

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  • 26/02/2026 at 13:45 #8698
    Redistou
    Participant

    I commute Hayes,Kent to stratford, changing at Lewisham for the DLR to avoid Zone1. Lewisham / DLR is an OSI and works fine in the morning as even though Hayes-Lewisham is only 2tph all I do is catch “my” train.

    Coming back the other way, its not so easy to time it right and if I just miss it I have a 30 minute wait. What happens if I skip the touch out queue at Lewisham DLR and either go through the gateline at lewisham or just run to ladywell and make the non-lewisham service?

    26/02/2026 at 14:50 #8699
    Mike (admin)
    Keymaster

    Hi,

    If you touch in without having touched out it may well charge you an incomplete journey. You should be able to fill that in, but only up to 3 times a month. It’s also not certain that the system will join the journeys together again automatically. If you head to Ladywell it will definitely be charged as two journeys.

    Have you considered getting a zone 2-5 travelcard?

    26/02/2026 at 16:49 #8702
    Redistou
    Participant

    aha so no way round it then. Maybe one day journeys will become zone-2-zone. thanks.

    26/02/2026 at 17:09 #8703
    Mike (admin)
    Keymaster

    They are zone to zone within zones 1-9, but they still need to know which stations were used. OSIs are only set between certain stations, otherwise the system gets too complicated.

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