Lots of incomplete journeys and extension tickets

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  • #8830
    kt1974
    Participant

    I have a Z1-Z2 annual travelcard + Gold card discount, but I have been travelling all over lately – lots of extensions inside and outside London, often on paper or QR code

    My oyster history is a total mess with loads of Pending and Incomplete Journeys and Maximum Fare Held, but I tap in/out where I can (but not at loads of contactless-not-Oyster stations like WGC, Berkhamsted or where paper ticket is sometimes cheaper like GTW or where it simply doesn’t register even when I swear I tapped)

    I have no idea how anything is calculated, nor does TfL when I ask. I can take the same Z1-Z3 journey at the same time two weeks in a row and be charged totally different numbers (or not charged at all – did I hit a cap, who knows?)

    Will I get in trouble for all my theoretically Incomplete Journeys?
    Will TfL ever untangle the fare mess?
    Will we be allowed to buy Boundary Zone tickets online or at (all) machines?
    Will the whole South East ever be Oyster-compatible?
    Will the absurdity of different fares and different definitions of off-peak depending on which gates you use at the same station ever be untangled?

    Sorry, rhetorical questions, it’s just driving me potty!

    #8831
    Mike (admin)
    Keymaster

    Hi kt1974,

    I can probably provide sensible answers to some of those questions if you can copy and paste your journey history in a reply. Without specifics I can’t really help.

    Will I get in trouble for all my theoretically Incomplete Journeys?
    It depends. If you touch in within your zones and have a ticket covering your journey beyond your zones then, no. I really need specifics of journeys made, touches made and other tickets held.

    Will TfL ever untangle the fare mess?
    They’d love to untangle it, you need to lobby your MP.

    Will we be allowed to buy Boundary Zone tickets online or at (all) machines?
    Online is already possible by using https://tickets.railforums.co.uk and use the Advanced options to say what kind of travelcard you have.

    Will the whole South East ever be Oyster-compatible?
    No.

    Will the absurdity of different fares and different definitions of off-peak depending on which gates you use at the same station ever be untangled?
    Can you expand with an example or examples and I’ll try to answer.

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