Since the last fares change, my normal route, Dartford to Marble Arch peak has been charged at £8.90 each way for a total of £17.80 a day, not reaching the Zones 1-8 cap if I don’t have any other travel during the day which I normally don’t. The back-office processing has been reducing this to £17.40 a day, using, I believe, a Zones 1-3 cap and two peak single Zones 4-8 fares. Due to the £1.50 threshhold, I have been getting a refund of £1.60 every 4 days, curiously sometimes in the morning but more often in the evening when I touch in for my return journey. I have now, however, gone 6 days without a refund. Has something changed, either the threshhold, or aren’t they using the combination of caps and extension fares any more?