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Hi Mike,
This is just a minor irritation but it has happened a few times now, so if there is a way to avoid it I would appreciate knowing.
I wandered into Wimbledon Station this evening and only when I reached the platform did I realise that my next service was cancelled (my fault, given the reliability of Thameslink!), so I left the station to await the next service (30 minutes). I can’t recall exactly the interval between tap in and out but round about 5 minutes.
I went for a walk and returned about 15-20 minutes later (can’t be more precise than that) but received a red light when trying to re-enter. After managing to attract the attention of a gate attendant I was granted entry without quibble.
Now I know that blocking repeated use of a card is a security feature to prevent pass-back, but I would hope that maybe there is a time-out after which I could return without triggering the system. Is there one?
Cheers
SteveHi Steve,
I would have thought that a timeout for that would be cleared after about 5-10 minutes. It would be helpful to know what the error code was on the gate. Do you have TfL Go? Can you see what that is saying about times?
Hi Mike,
I didn’t think to check for an error code, sorry, as I immediately moved away from the gate to let others through and sought out an attendant. Perhaps worth mentioning that my card is a 60+ Oyster so maybe the time-out is longer because of its high value? Anyway I just checked my impromptu walk on Google Maps and it was 1.2km so it should have been over 10 minutes but perhaps not as long as I initially estimated. Not got Tfl Go installed, but I will do so and update you.
Steve
Ok, so a 60+ means you won’t be overcharged. I’d be inclined to write to SWR, who run Wimbledon, and ask them why you are having problems. It almost certainly is some sort of timeout. My concern would be whether invalid taps might pose problems for people with chargeable cards.
If it happens again, please do note the error code.
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