Should I be worried? Early daily charge taken

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  • #5309
    Chris Hein
    Participant

    I’ve not used my Contactless debit card since I had the issue with being double charged (previous thread about that)
    .I was unable to get out to top my Oyster card up yesterday so I used my Contactless card again.

    I was surprised to find a charge on my bank account at around 11.30am yesterday for £5.25 this was when according to TfL I’d only spent £3.50 so far – however I did go on to cap at £5.25 anyway.

    I’m worried that yet again I’ll be double charged tomorrow as I’ve only ever known a charge for the days fares be taken the next day and not the same day the card was used and most certainly not more than the amount that was accrued at the time the charge was taken.

    Chris

    #5310
    Mike
    Moderator

    Hi Chris,

    I think it’s likely to be an authorisation rather than an actual charge. What times were your journeys and when did the bank charge go on? Is there still only one charge on there now?

    I do realise that you’re quite sensitive to potential issues given your experience, but at this stage I’d not be inclined to worry.

    #5313
    Chris Hein
    Participant

    It’s showing as an actual charge at 11:55 and says Travel Charge for Monday 8th January on it.

    I made a lot of bus journeys yesterday but looking at the TfL page the second £1.75 bus fare was at 13:22 yesterday.

    I’ll keep an eye on it.

    I must admit Contactless most certainly isn’t for me. I am cursed in some way with it and will always use Chip and Pin if I can (obviously not an option on TfL lol)

    #5315
    Mike
    Moderator

    So it would appear that the authorisation was after the first bus journey and was for a full bus cap. When the amount is confirmed over night it probably won’t change the time of charge.

    I’ve not heard of that high a charge being authorised, but then I rarely use buses as a first journey (the station is nearer than any bus stops for me). I also usually use my 60+ these days.

    TfL perform an authorisation after the first touch when you haven’t used the card for a few days, or sufficient time has passed since the previous one. I’ve never really got to grips with the criteria for when they authorise or not. If you use it every day then they may not authorise as long as the daily payment requests are honoured.

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