Starting a new journey with unclosed journey on an Oyster with Travelcard

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  • #5067
    Michael Tsang
    Participant

    Assume the following situation.
    1. I travelled from the zones to somewhere outside, tapped inside the zones to enter the gate, and use a paper extension ticket for the remainder of the journey. It was in the evening peak so I could take advantage of my railcard discount.
    2. I would like to travel from an ungated station outside my Travelcard zones back into the zones using PAYG as it has become off-peak.

    How do I start a new journey if the maximum journey time from 1 isn’t expired?

    #5068
    Feathers
    Participant

    Personally, I suspect the answer to be one of:

    a) tap on a bus and get off again before starting a new journey
    b) you can’t

    To be clear, I don’t know if a) works or not (or if there are London busses where you’re going) but it’s about the only thing you can do other than tap at a station which obviously won’t work.

    #5069
    Mike (admin)
    Keymaster

    Thanks Feathers, Hi Michael,

    Yes to (a). If there is a TfL bus nearby then touching in on that will close the earlier rail journey. As you have a travelcard the bus won’t be charged.

    Otherwise, if you touch a validator within the maximum journey time from the start of the open journey it will be treated as the end of that journey and charged accordingly.

    #5070
    Michael Tsang
    Participant

    So if the place I return is somewhere deep in zone 6 rural Surrey without any TfL bus service, is there no way to start a PAYG journey before the outward journey timed out and I had to buy another paper ticket to return?

    #5071
    Feathers
    Participant

    No.

    The system is not set up to support mixed ticket type travel.

    It’s only the fact that a tap in/out is not required inside the travelcard validity zones that means your outward journey plan is workable. Personally, I think that’s a lucky byproduct of the current implementation rather than a deliberately supported feature.

    (I guess I may be doing them a disservice and it might have been introduced deliberately like this to avoid having to change the system of boundary ticketing that was already in existence.)

    • This reply was modified 7 months, 2 weeks ago by Feathers.
    #5073
    Mike (admin)
    Keymaster

    As stated, the answer is sadly no. If you are returning from the same station you went to, would a railcard discounted return ticket not be cheaper than two singles?

    #5089
    Michael Tsang
    Participant

    What is the reason the same reader is used for in and out, unlike some other countries where different readers are used? This causes massive confusion when taps are missed / not registered, and creates a conflict point in passenger flow when exiting and entering passengers trying to touch the same readers.

    This is not a technical problem as gates are already directional.

    #5094
    Mike (admin)
    Keymaster

    I suspect space is a limiting factor. At many stations the validators are actually on the pavement outside, or just inside a gate which isn’t wide enough for two directional flows.

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