Zone 1 peak fare charge in the evening peak

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    Duncan Reyes

    I once made a journey from North Greenwich (zone 2) to Leicester Square (zone 1) during the evening peak at around 5pm. My route was the Jubilee line to Canary Wharf, Elizabeth Line to Tottenham Court Road and then the Northern line to Leicester Square. At Canary Wharf (zone 2), you do an OSI from the Jubilee line to the Elizabeth Line. You know that if you start a journey outside zone 1 and finish it in zone 1 during evening peak, you would usually get charged the off-peak fare. Now when I made the OSI at Canary Wharf (zone 2), it therefore charged me the peak fare and when I tapped out at Leicester Square (zone 1), it still said the peak fare. Is this meant to happen when you do OSI’s during this time?

    • This topic was modified 3 days, 17 hours ago by Duncan Reyes.

    It’s a limitation of Oyster, which won’t refund a previously charged fare earlier in the journey. If you’re using an adult Oyster, then it will refund the difference if there is one when the days touches are run through the back office overnight. Unfortunately, this doesn’t yet happen with zip cards or other discounted Oysters.

    In this particular case, you wouldn’t be overcharged using an adult card as the zone 2 peak single is less than the zone 1-2 off-peak single. It’s only an issue for 11-15 zip cards because of the flat fare system.

    Finally, if you wanted to save the 10p then you could change once at Waterloo.

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