Reply To: Charged same station exit at Waterloo LU and then maximum fare at Bank LU

Home Forums Fare and Capping Queries Charged same station exit at Waterloo LU and then maximum fare at Bank LU Reply To: Charged same station exit at Waterloo LU and then maximum fare at Bank LU

#4088
Chris Hein
Participant

Did you tap in at the reader at Waterloo at the top of the stairs before you go down to the Waterloo and City line?

I’ve missed this one myself and like you got caught for a max fare at Bank even though I’d tapped all the readers on my journey I had missed the important one at the top of the stairs.

Tfl were great and refunded it without issue.