Capping for extra zonal fares when you already have a season ticket

Home Forums Fare and Capping Queries Capping for extra zonal fares when you already have a season ticket

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  • #5299
    Jaimie Oldham
    Participant

    Bit of a strange question, have done my best to find the answer, but cannot find it anywhere on this excellent website.

    I have an annual zone 1 to 3 travelcard as normally I live in zone 3. For a period of time (unsure how long) I am going to be living in zone 5 instead. My question is if I use my oyster to do my normal travels will the system cap out at a weekly 4-5 travelcard price with the extra charges if this is reached? If not I may be better off buying this and adding to my osyter for the weeks I know I will be travelling more than a few days a week.

    Many thanks as always!

    #5300
    Mike
    Moderator

    Hi Jaimie,

    It will cap at zones 4-5 weekly, although this will only be done by the back office. That means you may be overcharged on the day but refunded later on. If you only make 2 rail journeys in a day then I don’t think you’ll reach the cap anyway. Any buses or trams you need will be covered by the zone 1-3 travelcard so won’t be charged.

    #5331
    Michael Tsang
    Participant

    Does this cap also apply if your Oyster card has an Annual Gold Card discount loaded into it?

    #5336
    Mike
    Moderator

    Hi Michael,

    Back office capping is only calculated at the full adult rate. It is just possible that if enough journeys were made between 0430 and 0930 that it might apply capping after the event.

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