Elizabeth Line fares confusion

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Viewing 13 posts - 26 through 38 (of 38 total)
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  • #3874
    Mike
    Moderator

    Cheers Martin,

    That’s disappointing, especially the poor spelling.

    #3877
    Martin Phillp
    Participant

    It’s clearly an error at their end as they’ve managed to get pink reader options for stations on the SLL, yet nothing here. In any case, I’m going to make a trip on the Elizabeth Line today to Tottenham Court Road where the fare is correct, but really wanted to go to Woolwich without having to spend an hour on the 122!

    • This reply was modified 2 years, 7 months ago by Martin Phillp.
    #3881
    Martin Phillp
    Participant

    I’ve now added a FOI request to TfL regarding fare charging from London Overground stations south of New Cross Gate to those two SE London Elizabeth line stations.

    The previous request was a standard enquiry as I didn’t want to waste public resources on a FOI, but I think it’s something that needs raising at a higher level.

    #3882
    Mike
    Moderator

    I’m inclined to agree. Let’s hope they can give you a more complete answer.

    #3887
    HART
    Participant

    Haven’t been to Moorgate to confirm this yet, but my understanding is that a ticket valid on LU / TfL services would be needed to use the passages through to Liverpool Street, as they go outside the area where NR London Terminals tickets are valid. For Liverpool St validity, believe the routing from Finsbury Park is via Highbury & Islington, Hackney Central, Hackney Downs (using London Overground).

    #3888
    Adam
    Participant

    Thanks Mary. I’ve emailed GN to ask what the rule is for London Terminals. I’ve also checked the Oyster fare and the fare to Liverpool St. underground is the same as to Moorgate (i.e. the London Terminals fare, no tube) which would even allow you to you use the Circle line between Moorgate and Liverpool Street.

    #3891
    Mike
    Moderator

    One thing to note is that the Broadgate entrance to Liverpool Street is actually linked to Moorgate station. I don’t see how they could charge different fares depending on which exit you use, so it looks like Liverpool Street and Moorgate are effectively linked for fares purposes.

    #4007
    Alan Yearsley
    Participant

    I rode the Elizabeth Line for the first time during a recent trip to London. I travelled from Euston Square to East Putney via Farringdon, the Elizabeth Line and Paddington and was charged £2.60 for the journey but received an automated refund of £1.30 when I touched out of the Elizabeth Line at Paddington, effectively reducing the fare that I paid to £1.30. What is the purpose of this automated refund? Do you always get one when you change between the Elizabeth Line and the Underground at Paddington?

    #4008
    Mike
    Moderator

    Hi Alan,

    The £1.30 refund will be related to an earlier days travel. It was probably added to the queue after you touched in at Euston Square such that it was ready to collect at Paddington.

    #4136
    Martin Phillp
    Participant

    Good to see the Woolwich (and Woolwich Arsenal DLR) fare issue from stations south of New Cross Gate on the Overground has been solved with it now being charged at the standard TfL rate without having to use the validator.

    Abbey Wood is still at the NR fare, presumably it’s too much of a revenue loss to Southeastern to allow passengers to be charged at the TfL rate using the validator at Whitechapel?

    #4139
    Mike (admin)
    Keymaster

    Hi Martin,

    I’m not seeing any changes from Woolwich Arsenal DLR.

    I will raise Abbey Wood though, if you start there and go via Whitechapel then it should be TfL only.

    #4140
    Martin Phillp
    Participant

    Apologies on the Woolwich Arsenal DLR fares, it appears the official TfL single fare finder didn’t refresh yesterday when I posted after checking Woolwich EL.

    #4141
    Mike (admin)
    Keymaster

    Thanks for confirming I wasn’t going mad.

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