Pink reader anomalies

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  • #8066
    Mike (admin)
    Keymaster

    Hi Michael,

    This is the secondary usage of pink readers, to say you’ve only used TfL services instead of you’ve avoided zone 1. As with all journeys, a decision has been made on the liklihood that people will take any specific route. In the case of Denmark Hill I agree with TfL that you’re far more likely to stay on the Northern line to Clapham North and then use the Windrush line from Clapham High Street as it’s a shorter route and only one change of trains. In the case of the Forest Hill line they clearly reckon that Underground/Underground/Windrush is the most likely route, and the alternative via London Bridge can be identified by the interchange there, so they don’t mandate the pink readers at Whitechapel etc.

    You may find they add Denmark Hill as a result of your query, but I wouldn’t be surprised if they decide it’s not worthwhile.

    #8067
    Michael
    Participant

    Hi Mike. Right, I see (I think!) But surely, if touching a pink reader shows you’ve only used TFL services then touching one at CW and then touching out at DH proves that and the cheaper fare should apply. There are some journeys where the single fare finder gives you two or three different routes where touching the pink reader will get you the cheaper fare, so I don’t understand why there’s only one way of getting the cheaper fare to DH (via Clapham North and Clapham HS).

    #8068
    Mike (admin)
    Keymaster

    Hi Michael,

    It’s because every route has to be set up in the system to be charged. They haven’t put via Canada Water etc in as a valid route between East Finchley and Denmark Hill, so the system charges the default fare.

    I hope that makes sense.

    #8069
    Michael
    Participant

    It does. Many thanks, Mike.

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