TFL and National Rail planner show different fares

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  • #8644
    western
    Participant

    Contactless fare for Marlow to Farringdon is £14.20 off peak on this site, £14.80 on the National Rail site. Peak is £20.70 on this site, £20.70 on National Rail but £22 for the GWR faster services from Maidenhead as opposed to Elizabeth Line.

    There are similar discrepancies between Oysterfares/TFL and National Rail for off peak on other trips on the Paddington lines, e.g. Maidenhead to West Drayton is £3.90 TFL and £4.10 National Rail.

    Is this just one system not being up to date or is there another explanation. The GWR supplement is particularly perplexing.

    #8645
    Mike (admin)
    Keymaster

    Hi,

    Can you give me a link to where you’re seeing those National Rail fares. As far as contactless is concerned there is no difference between GWR and EL. The fares shown in fare finders driven by TfL open data are the ones that you should be charged by the PAYG system.

    #8649
    western
    Participant

    Hi Mike,
    They were sourced from nationalrail.co.uk.
    This is the £4.10 fare (TFL has £3.90)
    https://www.nationalrail.co.uk/journey-planner/?type=single&origin=MAI&destination=WDT&leavingType=departing&leavingDate=020226&leavingHour=10&leavingMin=45&adults=1&extraTime=0#O
    This has the £22 GWR fare (TFL has £20.70 but National Rail do not offer this fare when taking the fast GWR service from Maidenhead, only Elizabeth Line)
    https://www.nationalrail.co.uk/journey-planner/?type=single&origin=MLW&destination=ZFD&leavingType=departing&leavingDate=020226&leavingHour=07&leavingMin=45&adults=1&extraTime=0#O

    #8650
    Mike (admin)
    Keymaster

    Thanks for those links.

    The first point to note is that fares on the line to Reading and associated branches were set before Project Oval. This means that the fares data sent to TfL does not come directly from the NR fares database. It looks like GWR have increased some of the off-peak fares but this hasn’t been reflected in the TfL database. This was probably at the September fares change where off-peak caps were all increased by GWR. I’m confident that the fare shown by the fare finder is what will be charged.

    The Marlow issue is slightly different because the £22.00 fare is not tagged as being based on the contactless fare. I don’t know why the NR journey planner is not using the contactless fare when a fast train is being used. I’ll ask the question.

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