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Hi Mike
I travel frequently all over London for work and always hit the daily cap for whatever zones I’ve used and often hit the weekly cap.
However I have a query regarding weekly cap. This week (starting from Monday), I hit Z1 – Z4 cap (£12.30), Z1-5 (14.60), Z1 – Z6 (15.60), Z1-Z6 (15.60) and on Friday I was charged Off Peak cap of £15.60 despite going to Brentwood (Z9) because I started journey after 9.30. I therefore kind of expected to only be charged £4.30 for my Z1-6 journeys today (weekly cap of £78) but was charged £15.60. Is this because of the trip to Brentwood despite being off peak, leads to a weekly cap of £111.30 or will I be refunded £11.30?
Many thanks
Rob
Hi Rob,
Although the off-peak cap for zones 1-9 is the same as for 1-6, the weekly caps are very different. I’d therefore expect you to be charged zone 7-9 extension fares relevant to the times of the journeys to/from Brentwood. However, they won’t account for £11.30 extra, unless you went there and back twice.
I’d be grateful if you could post your journey history for the week so I can try and work out what’s happened.
Thanks Mike – it’s big though!
Monday
Monday, 10 February 2025 £12.30 daily total
15:33 – 15:42 Kings Cross (Met, Circle, H&C lines) to Baker Street £0.95 £28.20
11:39 – 12:18 Wimbledon to Goodge Street £5.20 £29.15
11:05 Bus journey, route 93 £1.75 £34.35
08:55 – 09:42 Baker Street to Morden £4.40 £36.1Tuesday
Tuesday, 11 February 2025 £14.60 daily total
13:42 Topped up, +£2.00 £15.60
13:24 – 13:31 Kings Cross (Met, Circle, H&C lines) to Baker Street £0.00 £13.60
12:43 – 12:51 Finsbury Park [London Underground/National Rail] to Kings Cross (Piccadilly, Victoria lines) £2.25 £13.60
12:51 Touch out, Kings Cross (Piccadilly, Victoria lines) +£4.45 £13.60
12:43 Touch in, Finsbury Park [London Underground/National Rail] £6.70 £9.15
12:13 Bus journey, route 254 £0.00 £15.85
11:53 Bus journey, route 253 £1.75 £15.85
10:30 – 10:44 Walthamstow Central to Finsbury Park [National Rail] £1.90 £17.60
09:48 – 10:06 Chingford to Walthamstow Central £2.20 £19.50
09:05 – 09:19 Walthamstow Central to Chingford £2.80 £21.70
08:19 – 09:01 Baker Street to Walthamstow Central £3.70 £24.50Wednesday
Wednesday, 12 February 2025 £15.60 daily total
15:01 – 15:22 Harrow on the Hill to Marylebone [National Rail] £0.00 £0.00
13:15 – 13:48 Farringdon to Harrow on the Hill £0.00 £0.00
12:34 – 13:04 Abbey Wood [National Rail] to Farringdon £0.00 £0.00
12:03 Bus journey, route 180 £0.00 £0.00
11:20 Bus journey, route 229 £0.45 £0.00
10:16 – 11:18 Orpington [National Rail] to Abbey Wood [National Rail] £3.50 £0.45
10:10 Bus journey, route 353 £0.00 £3.95
10:01 Bus journey, route R11 £0.00 £3.95
09:37 Bus journey, route R10 £0.00 £3.95
09:24 Bus journey, route 358 £1.75 £3.95
08:18 – 09:22 Baker Street to Orpington [National Rail] £9.90 £5.70Thursday
Thursday, 13 February 2025 £15.60 daily total
18:38 – 19:49 Bexley [National Rail] to Baker Street £0.00 £34.40
18:18 Bus journey, route 229 £0.00 £34.40
18:01 Bus journey, route 269 £0.00 £34.40
17:26 Bus journey, route R11 £0.00 £34.40
16:08 – 17:12 Paddington (Bakerloo, Circle/District and H&C) to St Mary Cray [National Rail] £0.00 £34.40
15:14 – 15:40 West Drayton to Paddington [Elizabeth line] £0.00 £34.40
11:27 – 12:01 Paddington [Elizabeth line] to West Drayton £3.30 £34.40
10:46 – 10:57 Baker Street to Paddington (Bakerloo, Circle/District and H&C) £0.00 £37.70
09:37 – 10:33 Eltham [National Rail] to Baker Street £5.30 £37.70
08:20 – 09:14 Baker Street to Eltham [National Rail] £7.00 £43.00
08:19 Topped up, Baker Street +£50.00 £50.00Friday
Friday, 14 February 2025 £15.60 daily total
20:43 – 21:46 Brentwood to Baker Street £0.00 £18.80
18:16 – 20:14 Woolwich [Elizabeth line] to Brentwood £0.00 £18.80
16:18 – 16:28 Custom House [Elizabeth line] to Woolwich [Elizabeth line] £0.20 £18.80
14:49 – 15:43 Harold Wood to Custom House [Elizabeth line] £2.80 £19.00
14:21 – 14:31 Gidea Park to Harold Wood £1.80 £21.80
14:00 – 14:18 Romford to Gidea Park £1.80 £23.60
13:40 – 13:50 Chadwell Heath to Romford £1.90 £25.40
13:04 – 13:20 Goodmayes to Chadwell Heath £1.90 £27.30
12:20 – 12:56 Custom House [Elizabeth line] to Goodmayes £2.20 £29.20
11:16 – 11:55 Baker Street to Custom House [Elizabeth line] £3.00 £3Saturday
Saturday, 15 February 2025 £15.60 daily total
17:58 – 18:33 Acton Main Line to Marylebone [London Underground] £1.00 £3.20
17:21 – 17:56 Ealing Broadway to Acton Main Line £1.80 £4.20
16:53 – 17:13 West Ealing to Ealing Broadway £1.80 £6.00
16:38 – 16:52 Hanwell to West Ealing £1.90 £7.80
16:15 – 16:36 Southall to Hanwell £1.80 £9.70
15:56 – 16:13 West Drayton to Southall £1.90 £11.50
12:22 – 12:42 Hayes & Harlington to West Drayton £1.90 £13.40
10:50 – 11:38 Marylebone [London Underground] to Hayes & Harlington £3.50By my reckoning £4.30 would have taken it up to Z1-6 cap, so would I have been better going Brentwood – Harold Wood, touched out and in again on Friday?
As you can see I get about a bit!
Rob
Hi Rob,
You do get about a bit.
I hadn’t realised you were using Oyster rather than contactless. This means that the weekly capping is applied during the overnight run through the back office. In your case this would have been last night, so you should have an appropriate refund applied next time you touch in with that card. I’d be interested to know what you actually get, on the basis that neither journey to/from Brentwood was actually charged because you’d reached the daily cap.
Hi Mike – received refund of £7.10 on touch in this morning which is a figure that I can’t make any sense of but better than nothing!
I can. It’s £2.20 for the evening peak trip to Brentwood and £2.00 for the off-peak return trip later on. These are the TfL-LU fares for zones 7-9 which apply for extension fares on the EL between Harold Wood and Brentwood. You can see the fares by putting Moor Park to Amersham into the fare finder.
Hope that helps.
Thanks Mike – I’d looked at that as an option but in my early morning maths, I’d arrived at £7.30 expected refund (the £11 odd was hopeful) hence me not making sense of £7.10. Thanks for checking!
Rob
Final – irrelevant – question: how do I change my profile pic? Edit profile doesn’t seem to let me do it and the photo is of me and my ex from 6 years ago!
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