colcestrian

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  • in reply to: Elizabeth line overcharge relative to DLR/Tube #8059
    colcestrian
    Participant

    Thanks Mike that’s very helpful, will take a look and follow up on here. And yes good point on the April fare being a Friday, didn’t spot that at the time.

    in reply to: Elizabeth line overcharge relative to DLR/Tube #8056
    colcestrian
    Participant

    Did the morning DLR and evening EL combination again today, and the difference is still there even after the fare increase – i.e. it’s now £2.10, as expected, on the DLR vs £2.30 on the EL.

    in reply to: Elizabeth line overcharge relative to DLR/Tube #8041
    colcestrian
    Participant

    Although saying that, looking further back to a random point I just noticed this example where the charging appears to have been correct on one of the days. The only difference is that on that day coming home I walked to Poplar and got the DLR from there, rather than CW. But that shouldn’t make a difference, should it? The zones are the same.

    View post on imgur.com

    in reply to: Elizabeth line overcharge relative to DLR/Tube #8040
    colcestrian
    Participant

    Hi Martin

    I don’t think it’s related to the March fare changes, as it seems to have been the case for well over a year (and followed the same pattern before the fare rises last year – i.e. 20p “premium” for EL).

    e.g. taking a random day from my history with the same journey profile over 6 months ago:

    View post on imgur.com

    I’ve asked TfL on a couple of occasions why it’s happening, but after the initial response to say they’re looking into it, I get nothing back.

    in reply to: Elizabeth line overcharge relative to DLR/Tube #8032
    colcestrian
    Participant

    Thanks for replying Mike.

    This is a snippet of my journey history, from contactless.tfl.gov.uk, showing 2 days with journeys on the EL and DLR with the different fares:

    View post on imgur.com

    • This reply was modified 1 month, 3 weeks ago by colcestrian.
Viewing 5 posts - 1 through 5 (of 5 total)