Forum Replies Created
-
AuthorPosts
-
Len MaullParticipant
I have received an E-Mail this morning telling me that they are giving me a refund of £5.05
I don’t know how they work that out I asked for £2.80 .
The customer adviser states that “On this occasion we can offer a refund of £5.05 but you may not receive a refund for this in the future as we go off your journey history statement for the time of tapping in/out.
I received the previous details regarding tap in/out times and the new one today.
How many other oyster card users do not bother to check their oyster journey statements. Thanks for all the help. In future I am going to use paper tickets
Day Travelcard plus Z6- Peterborough [TL/GTR]. And its cheaper and I will not need to do any tap in/outs anywhere and can switch eg at Blackfriars with the tickets.
Once again thanks for all the help. A true success.Len MaullParticipantOn both occasions I came down the escalator turned left and straight across to the gate line that is by the South Eastern Tickets Office.
Len MaullParticipantI have received a reply from TFL stating that they cannot make a refund as there system tracks the touch in time as being 18.55.
I thought I would check the outbound from Dartford at 10.55 to London Bridge
Realtime Trains shows the arrival at London Bridge at 11.36 1/4 [Train 2C30]
In order to purchase a ticket to Peterborough I passed though the gate line at 11.32 Dartford 10.49 London Bridge 11.32.
Something radically wrong here.
Can you check this out. -
AuthorPosts