William Halliday

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  • in reply to: charged for bus journey with travelcard #798
    William Halliday
    Participant

    Hi Mike,

    Refund into bank account duly organised but the person handling the call did not know either why it happened and put it down to a “glitch”. Cheers.

    in reply to: charged for bus journey with travelcard #797
    William Halliday
    Participant

    Hi Mike,

    Thanks – yes it’s a weird one for me as well – to be fair it’s so rare that it’s never happened before in all the years I have used the oyster system. Thanks for the tip about getting the refund to my bank as opposed to just sitting there on the oyster card. Will come back with any info they give.

    Best Regards

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