Odd cap amount

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  • #3708
    Chris Hein
    Participant

    Went out with the other half on Monday and she used Contactless and I used my Oyster.

    The only difference between our trips was I made an additional bus journey but my other half had the following journey plan

    bus journey 428 – £1.55
    Slade Green to Covent Garden – £5.80
    Covent Garden to Stratford – £2.50
    Stratfd Int to Slade Green – £3.00
    bus journey 99 – £0.60

    Total of £13.45 and the 60p trip has an all services cap symbol next to it!

    My travel was the expected £13.50 also an all services cap.

    I just can’t figure out why the other half was charged 5p less than I expected.

    #3716
    akm
    Participant

    Contactless has seen that :

    * the Z1-2 cap (7.40) plus extension fares (3-6 for coming in from Slade Green is 3.05) plus the 3-6 single Stratford Int to Slade Green, with the buses covered by the cap

    is cheaper than

    * the sum of the individual fares as you’ve listed

    so you get the cheaper amount. The difference will (eventually) be given as a refund to the Oyster card, assuming it’s an undiscounted adult card.

    #3722
    Mike
    Moderator

    Hi Chris, and thanks akm,

    Yes the zone 3-6 NR extension is 5p more than the single fare so you end up paying the zone 1-6 cap. Because you caused the second extension to be an actual fare you avoided the extra 5p.

    What was the extra journey you made on your Oyster?

    #3746
    Chris Hein
    Participant

    I’ve just seen this. The extra journey I made was an additional trip on a 428 for my sins 🙂

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