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Mike
Had a response from National Rail
“I would like to advise you that we raised your concern with our Technical Team, and they have agreed that the contactless fare displayed on our website is incorrect. Please be assured that they are working on updating the correct fare as a priority.
Great site, thanks John
Thank for such a quick reply, I’ll let you know outcome with Network Rail who currently dispute their system is wrong.
FYI I made an error in my previous post.
The Anytime Day Return with Senior Railcard discount should have been £3.90, so the difference is not so great to the £4.60 charged to Oyster Card.I wasn’t expecting Oyster to offer Anytime Day Return option, but did expect Network Rail site to offer it (like Trainline), if cheaper.
I am an occasional traveller in London and have an Oyster Card with linked Senior Railcard.
On Friday I made a journey from Vauxhall NR1/2 to Putney NR2/3 at 0936 and was correctly charged £1.70 for Railcard Discounted Off Peak Fare.
Later that day, I made the return journey Putney to Vauxhall at 1635 and had assumed it would be the same fare £1.70. However I was surprised to be charged £2.90 which is the Undiscounted Peak Fare.
Is this correct as Vauxhall is in Zone1 and when travelling to Z1 stations the 1600-1900 peak does not apply and then railcard discount can be applied to off peak fare?
If as I suspect, this will be the correct Oyster return fare £4.60 for this journey since Vauxhall is Z1/2 boundary station.
Further I thought I would check Network Rail fare site and this offers just one option for this journey £3.40 (2xOyster Off Peak with Railcard discount) – I have therefore queried this with Network Rail.
I’ve also queried why I was not offered the significantly cheaper option of anytime Day Return with Senior Rail Card discount £3.30
Is this a unique case where a senior Railcard holder using Oyster (£4.60) is 40% more expensive than Anytime Day Return (£3.30)?
Thanks for running such an informative and detailed site.
