George Street Resolved

Further to my earlier post I can confirm that TfL customer services have resolved all the issues with the faulty reader at George Street tram stop.  The reader is now working and they have worked to refund anyone charged an incomplete rail fare at Wimbledon as well as anyone who received a revenue check which … Read more

Faulty Tram Reader – George Street

I’ve received several reports about a faulty reader at George Street tram stop (see the Wimbledon page comments). I’ve been in conversation with TfL about this issue and can confirm that it was one of the readers at George Street and that it has been fixed now.  As I understand it, the reader appeared to work as normal, but nothing was sent back to the central system. However, it has raised some interesting questions about TfL’s systems which I’m also seeking feedback from TfL on.

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Heathrow Express and Young People

Heathrow Express began accepting Oyster and contactless last month. As with the Gatwick Express, convenience is the word rather than value for money. The fares are the same as walk up singles. If you plan ahead then advance fares can be significantly cheaper. Heathrow Express has always operated on a kids go free basis, so … Read more

The Epsom Story (Part 1)

Before we get into the nitty gritty, a little background which might help to explain why Epsom took so long. Epsom station is managed by Southern, part of Govia Thameslink Railway (GTR). Trains are operated by Southern and South Western Railway (SWR), and SWR are designated as the lead operator so they set the majority of the fares from Epsom. One of GTR’s franchise commitments with the DfT was to enable Oyster PAYG at Epsom. To do this they had to provide the infrastructure at the station, liaise with SWR and TfL over what fares to charge and how these could be integrated into the existing Oyster system, and run the whole thing past the DfT for a final sign-off. Anyone with any experience of big companies liaising over projects will realise that this was not an easy task.

With that out of the way, now we come to what’s actually been agreed.

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Oyster at Epsom

STOP PRESS!!!!!!! Oyster will be accepted at Epsom from Monday 25th February.  Details are a bit sketchy at present, especially as the fares are not yet in the publicly available fare-finder.  However, we do have a quote from TfL: Shashi Verma, Chief Technology Officer at Transport for London said: We are delighted that, working with … Read more

Oyster and Heathrow Express

A little over 9 years after Oyster PAYG began being accepted on most National Rail services in London, the last rail service has finally joined the family.  Yes, you can now use Oyster and contactless on Heathrow Express. Just like the Gatwick Express, the fares charged are determined by which platform you use at Paddington … Read more

Examples of Capping Scenarios

I’ve added a long awaited new page to the site explaining how capping works using real examples. You can find the page in the menu to the left, or here.

Wandsworth Town fares

A recent visitor queried why fares from Wandsworth Town to Southeastern destinations did not offer a zone 1 avoiding option via Clapham Junction and Peckham Rye when similar journeys from Putney did have the option.  I’ve queried this with TfL who were already aware of the anomaly and they have confirmed that it should be … Read more

Gatwick Fares – A New Twist

A last minute change of mind saw the Thameslink/Southern off-peak fares for National Rail only services from Gatwick to and through zone 1 held at last years price of £8.30.  That’s good isn’t it? I hear you ask.  Well, yes and no.  The problem arises where you want to continue onto the Underground, or indeed … Read more

Site Crashed by a YouTube Video

If you tried to access this site on Friday evening there is a fair chance that you found it unavailable.  This obviously wasn’t planned, but coincided with the release of a new video from Geoff Marshall (aka @geofftech).  With almost 100K followers of his YouTube channel, this site recieved an unprecedented spike in demand.  Thankfully … Read more