I’ve received several reports about a faulty reader at George Street tram stop (see the Wimbledon page comments). I’ve been in conversation with TfL about this issue and can confirm that it was one of the readers at George Street and that it has been fixed now. As I understand it, the reader appeared to work as normal, but nothing was sent back to the central system. However, it has raised some interesting questions about TfL’s systems which I’m also seeking feedback from TfL on.
Further to my earlier post I can confirm that TfL customer services have resolved all the issues with the faulty reader at George Street tram stop. The reader is now working and they have worked to refund anyone charged an incomplete rail fare at Wimbledon as well as anyone who received a revenue check which … Read more