kijeta

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  • in reply to: How to use the OSI at waterloo W&C? #7995
    kijeta
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    Apologies for not posting an update.

    I did call the oyster helpdesk, who have refunded 7.15 (I was charged 4.45 + 4.45 = 8.9, I should have been charged 1.75, so they refunded the difference)

    I then asked them whether they could provide an explanation, replying that it’s because I have exceeded the maximum journey time limit (although I don’t think I had)

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