Unexpected transactions on May 1st

If your bank or credit card account shows an unexpected £20 or £40 debit for TfL then it’s likely that you were involved in a systems issue in February.  Around 750 Oyster cards were auto topped up on Wednesday 19th February but when TfL tried to collect the funds the next day there was a … Read more

New single fare finder

Great news! TfL appear to have rolled out their new website this evening (the one that’s been in beta for ages).  I still need to look around properly, but the best news is that they have finally removed the button for alternate fares.  You now get all options straight away.  They still don’t describe the … Read more

Travelcard extensions

It’s been a while since any updates have been posted here, but today there might be a few all at once. Firstly, Matt Dickinson has noticed that LU ticket machines (POMs) are being rolled out with an upgrade.  When you touch your Oyster with a travelcard loaded on the pad it offers you a list … Read more

Site updates

Several pages on this site have been updated this weekend to reflect changes introduced from today.  Apart from the slightly delayed fares changes there are some amendments to the early starts of the off-peak cap from Chesham, Chalfont & Latimer and Hatch End.  Also of note is that the fares and caps for young people … Read more

Early Off-peak Changes

Thanks to an eagle-eyed visitor from Chesham I have been alerted to some changes to the early starts of the off-peak cap.  These take effect from the fare change, effectively from Monday 20th January.  Remember that this is the time that the off-peak cap starts being counted, NOT when off-peak fares are charged.  And that is an important distinction in the light of one change.  The details are:

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2014 Fares Changes

On Tuesday TfL announced details of the  new fares to be charged from 2nd Jan 2014.  Overall it’s very good news for Oyster PAYG users, especially those with 16+ zip cards.  Not so well off are those who buy travelcards, although the actual size of the increase on those has been put into doubt by the Chancellor’s Autumn Statement this morning.  We may have to wait a few days to see if anything changes.

In the meantime, here are the main changes from an Oyster perspective:

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Ticket Stop top-up scam

The news over the last couple of days has been full of stories about a fraudster who scammed thousands out of users when processing top-ups in his newsagent shop.  As is usual in cases like this, the journalists have tried to explain what happened, but so far they have spectacularly failed to get it right.  This may be down to TfL not wanting the exact procedure to be made public in case other shops try it as well; or it could be that not enough care has been taken understanding the issues.  It does leave confidence in the system seriously compromised, which is a problem for honest shopkeepers who may now see a drop in activity.

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New Route Validators

I have heard from a reliable source that pink route validators will shortly be installed at both Clapham Junction and Surrey Quays.  I’ll add more info (like when) as soon as I hear it. Update: September 7th The new fares are included in the normal fares update from tomorrow (8th Sept).  It’s not clear when … Read more