Martin Phillp

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Viewing 25 posts - 1 through 25 (of 30 total)
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  • in reply to: Fare anomaly at Surrey Quays #6222
    Martin Phillp
    Participant

    Hi Mike,

    I was thinking of the OP travelling via London Bridge LU on the Jubilee which shouldn’t charge the mixed mode option using LU/TL.

    in reply to: Fare anomaly at Surrey Quays #6202
    Martin Phillp
    Participant

    Looking at the TfL fare finder, there are now three entries for Farringdon.

    Farringdon LU
    Farringdon EL
    Farringdon NR

    All three show the default fare as being LU mode, but change at London Bridge (it assumes you’re travelling via New Cross Gate) as mixed mode when as far as I’m aware Thameslink between London Bridge/Elephant & Castle and Kentish Town NR is on the LU fare scale?

    I use Forest Hill further down the line and I have to use the pink reader at Whitechapel (or Canada Water) to get the LU fare to Farringdon which isn’t mentioned for Surrey Quays.

    • This reply was modified 3 months, 2 weeks ago by Martin Phillp.
    in reply to: Overground (ELL) to Liverpool Street #5352
    Martin Phillp
    Participant

    Another pink reader touch required to commute to Farringdon where the default fare from Forest Hill is the NR fare via London Bridge rather than using LO/EL via Whitechapel.

    I must remember when I go there next week to touch the pink reader at Whitechapel otherwise it’s £3.30 off-peak instead of £3.

    I remember commuting there a decade back when the NR single fare on Oyster was cheaper than the TfL/LU mode using LO/H&C, but clearly that’s changed.

    in reply to: Overground (ELL) to Liverpool Street #5333
    Martin Phillp
    Participant

    The current service pattern since the pandemic is 2tph from Forest Hill to London Bridge on Southern.

    The majority of services from Forest Hill are 8tph to Highbury and Islington (4tph each from West Croydon and Crystal Palace), so I’d expect most passengers commuting to Liverpool Street/Moorgate change at Whitechapel for the Elizabeth or H&C services.

    Moorgate is also possible by changing at Highbury & Islington for Great Northern.

    • This reply was modified 10 months, 1 week ago by Martin Phillp.
    Martin Phillp
    Participant

    As you’re going in April, it’s best to wait until the new fares are announced, which usually increase in March.

    in reply to: When OSI is at a disadvantage #5271
    Martin Phillp
    Participant

    I’m not too bothered about the TCR OSI as it was a sensible transfer after I visited the bank on TCR.

    The second one was frustrating as I went to do some quick Christmas shopping in John Lewis and then walked over to Hanover Square to use the Elizabeth line. I was in a rush to return home, so the OSI if I stayed for longer wouldn’t have been an issue.

    Clearly TfL are aware as I got an automated refund recognising that it should have been £3 for two journeys including the OSI at TCR and the journey from Bond Street EL to home being £3.

    in reply to: When OSI is at a disadvantage #5261
    Martin Phillp
    Participant

    I received an automated refund of £6.80 today.

    in reply to: Charged off-peak fare in peak time #4628
    Martin Phillp
    Participant

    Mike should be able to confirm but there is a cut off time before peak cuts in. It’s happened to me at the end of the peak, where I’ve been able to tap in just before 7pm and be charged the off-peak fare.

    in reply to: Discount B&T Oyster and capping #4577
    Martin Phillp
    Participant

    I’ve never tried it as a fellow B&T user. As it caps Monday to Sunday, I find it easier to buy a weekly pass as I start on a Thursday without losing the opportunity to cap.

    in reply to: Discount bus fare from March #4576
    Martin Phillp
    Participant

    Thanks again Mike, I’m relieved it’s the cheaper price of the two.

    in reply to: Elizabeth Line fares confusion #4140
    Martin Phillp
    Participant

    Apologies on the Woolwich Arsenal DLR fares, it appears the official TfL single fare finder didn’t refresh yesterday when I posted after checking Woolwich EL.

    in reply to: Elizabeth Line fares confusion #4136
    Martin Phillp
    Participant

    Good to see the Woolwich (and Woolwich Arsenal DLR) fare issue from stations south of New Cross Gate on the Overground has been solved with it now being charged at the standard TfL rate without having to use the validator.

    Abbey Wood is still at the NR fare, presumably it’s too much of a revenue loss to Southeastern to allow passengers to be charged at the TfL rate using the validator at Whitechapel?

    Martin Phillp
    Participant

    Whitechapel to Bethnal Green NR is another glaring omission, but I think that’s down to why Shoreditch High Street is in Zone 1 for revenue issues to stop passengers cutting across to North London via SHS or Bethnal Green.

    in reply to: Brockley to Willesden Junction, avoid zone 1 #3937
    Martin Phillp
    Participant

    The NR 2-3 fare made sense when Southern operated the London Bridge to Victoria loop service via Crystal Palace, but seeing as that’s largely been axed, it makes sense to have the pink reader options at Surrey Quays and Clapham Junction for this journey.

    in reply to: Elizabeth Line fares confusion #3881
    Martin Phillp
    Participant

    I’ve now added a FOI request to TfL regarding fare charging from London Overground stations south of New Cross Gate to those two SE London Elizabeth line stations.

    The previous request was a standard enquiry as I didn’t want to waste public resources on a FOI, but I think it’s something that needs raising at a higher level.

    in reply to: Elizabeth Line fares confusion #3877
    Martin Phillp
    Participant

    It’s clearly an error at their end as they’ve managed to get pink reader options for stations on the SLL, yet nothing here. In any case, I’m going to make a trip on the Elizabeth Line today to Tottenham Court Road where the fare is correct, but really wanted to go to Woolwich without having to spend an hour on the 122!

    • This reply was modified 2 years, 6 months ago by Martin Phillp.
    in reply to: Will I get charged off-peak between 1855-1859? #3876
    Martin Phillp
    Participant

    Thanks Mike.

    in reply to: Elizabeth Line fares confusion #3871
    Martin Phillp
    Participant

    Reply from TfL regarding fares on the southern ELL extension to Woolwich & Abbey Wood.

    “In this case i am afraid that the only ways to make this trip are noted on the tfl website under alternate fares and if your desired trip is not there then it is not available. We are still in the process of updating our system to incorporate the Elizabeth line into our website and online tools (single fare finder) so this could change but for know these are the only available routes that allow you to skip zones 1.”

    in reply to: Elizabeth Line fares confusion #3859
    Martin Phillp
    Participant

    The fare issue seems to affect stations between Brockley and West Croydon. New Cross Gate charges the correct fare as default to Woolwich and Abbey Wood.

    SLL stations have the pink reader option at Whitechapel.

    • This reply was modified 2 years, 6 months ago by Martin Phillp.
    in reply to: Elizabeth Line fares confusion #3857
    Martin Phillp
    Participant

    Still no change to the fares from Forest Hill with no pink reader option at Whitechapel.

    in reply to: Elizabeth Line fares confusion #3825
    Martin Phillp
    Participant

    I fear journeys to Woolwich and Abbey Wood will remain on the NR scale from Forest Hill (to protect Southeastern revenue) as when I tried Forest Hill to Custom House NR, it came up with the correct TfL fare of £1.70 off peak.

    in reply to: Elizabeth Line fares confusion #3810
    Martin Phillp
    Participant

    The TfL fare finder has removed Woolwich on the dropdown when typing in “Woolwich”, but still shows Arsenal DLR or NR and Dockyard.

    in reply to: Charged £6.50 for new Oyster card #3642
    Martin Phillp
    Participant

    Thanks Mike. I recently got £11 back from TfL for legacy cards which I wasn’t refunded from, so have decided to keep the credit for emergencies while using the Oyster for bus journeys with a B+T pass, while using contactless for rail for now as I prefer the convenience of not having to top up.

    in reply to: Charged £6.50 for new Oyster card #3562
    Martin Phillp
    Participant

    Normally if I add the photocard to my existing Oyster card, they don’t charge me anything else as I’m spending £10.90 on buying a Bus & Tram Pass, so had to spend £5 on the deposit, £1.50 on PAYG and £10.90 for a 7 day pass.

    Don’t get me wrong, the local newsagent is one of the few retailers that know how to use the terminals for more than just standard PAYG/travelcard transactions and were very helpful in resolving my issue after my other card failed this week.

    I wish there was a way where discounts could be associated with a contactless card than having to use Oyster when it comes to things like this as I already use Contactless for rail journeys.

    in reply to: 60+ & PAYG – Two cards needed? #819
    Martin Phillp
    Participant

    There has to be a point where railcards and B&T photocards can be linked into using contactless or Google/Apple Pay.

    It’d save a lot of faffing about every time trying to get my card added every time it needs renewing.

Viewing 25 posts - 1 through 25 (of 30 total)