Mike

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  • in reply to: charged for bus journey with travelcard #796
    Mike
    Moderator

    Hi William,

    I’ve not heard that one before, and I’m struggling to work out how it might happen. My best guess is that there was a date mismatch on the bus and it didn’t recognise the travelcard.

    I don’t think this will automatically get picked up, so I’d advise calling the helpline. I’d be interested to hear their thoughts on how it might have happened. Also, unless you’re happy to have £1.50 tied up on the card you can ask for the refund to be sent to your bank. It depends whether you regularly use PAYG for out of zone journeys or not.

    in reply to: 3 times to touch #715
    Mike
    Moderator

    Argh! Don’t mention the OEP!

    Seriously, fare dodging cannot be condoned and as Matthew says, you would be caught by a revenue block or an on train inspection before Greenwich or Lewisham. If you can tell us where you are going on the tube then there might be an alternative to consider.

    in reply to: Chessington South to Canons Park – Off Peak(ish) #704
    Mike
    Moderator

    Yes. As long as each bit of the journey is joined together as one then it is the time of the original touch in that dictates the fare. See https://oysterfares.com/information-pages/peak-off-peak-and-caps/.

    in reply to: TfL’s Zoning Logic #701
    Mike
    Moderator

    1) They can travel via Stratford.
    2) Same with Epsom and Epsom Downs.
    3) Watford Junction has loads of fast services to Euston, while High Street is a faster journey than from Watford Met.

    in reply to: TfL’s Zoning Logic #699
    Mike
    Moderator

    1) It’s too close to Liverpool Street. If it was zone 2 then a lot of commuters from the East and South would travel there rather than into zone 1.
    2) Essex Council provide a financial contribution to allow the whole end of the line to be in zone 6. It’s a similar situation to Caterham, Tattenham Corner and Epsom Downs in Surrey which all used to be beyond zone 6.
    3) Watford is down to usefulness of service and time to Central London.

    You might find this video https://www.youtube.com/watch?v=do2tNpuYFM0 of interest.

    in reply to: No Signal #697
    Mike
    Moderator

    I’m not particularly knowledgeable about Google Pay as I don’t use it. I’m surprised that it needs signal to record a touch though. I might have to sign up to try it out when we’re allowed out again.

    in reply to: Barking to lose Oyster ticket office facilities #696
    Mike
    Moderator

    All I know is what has been published on their site: https://www.c2c-online.co.uk/media-centre/latest-news/oyster-cards-and-products-will-soon-no-longer-be-available-from-c2c-ticket-offices/.

    It may well be related to a change in their ticketing system. Chiltern stopped handling Oyster in their ticket offices a year or so back.

    in reply to: Barking to lose Oyster ticket office facilities #690
    Mike
    Moderator

    Thanks for the tip-off Martin.

    in reply to: Outside Fare Zones Capping #689
    Mike
    Moderator

    It’s certainly possible to cap to zone 14. Without doing the sums I don’t know whether the cheapest extension combination would use Gatwick as the outboundary cap or one of the others.

    in reply to: TfL fare increase 2021 #688
    Mike
    Moderator

    In the executive summary it’s sections 1.8 to 1.14.

    The 7-day pass is going up 70p while the 1-day pass goes up 20p.

    in reply to: Outside Fare Zones Capping #680
    Mike
    Moderator

    I don’t understand this: “if both ends of the journey are beyond zone 6 then a cap will apply but an extension fare will also be charged if that cap is reached”, what do you mean please?

    What I mean is that the contactless only caps are between the outboundary station and zones 1-6. If you travelled from Dartford to London, did some other journeys on the tube, then went to Slough and back and finally back to Dartford, you’d be charged the cheaper of:

    1. Slough cap and two singles between Dartford and zone 6
    2. Dartford (zone 8 cap) and two singles between Slough and zone 6
    in reply to: Outside Fare Zones Capping #659
    Mike
    Moderator

    Hi Daniel,

    Thanks for this. The Oyster caps for all the zones (inc 10-14) are available on my fare finder. I’m aware of the contactless differences for Potters Bar and Radlett. I do intend to show caps on the fare finder for the contactless only stations eventually, but it is complicated by the fact that if both ends of the journey are beyond zone 6 then a cap will apply but an extension fare will also be charged if that cap is reached.

    What is interesting is that your conversation with TfL didn’t seem to mention Epsom or Cuffley. I know that they are in zone 9 for capping purposes, but this fact is supposed to be kept quiet because the weekly travelcard to zones 1-6 is much cheaper than the zones 1-9 version.

    Can you tell me whether this was the normal helpdesk you spoke to, or did you get to speak to a specialised member of staff?

    in reply to: Lewisham now in Zone 3? #625
    Mike
    Moderator

    I notice that the online version linked to in the OP now just about shows Lweisham on the border again.

    in reply to: TfL fare increase 2021 #486
    Mike
    Moderator

    According to the Mayoral Decision document the half-adult and child fares for bus and tram are being held at 75p.

    in reply to: TfL fare increase 2021 #340
    Mike
    Moderator

    Yes, TfL are abandoning the scheme where pairs of zones were treated the same. So 1-3 and 1-4 were the same off-peak, as were 1-5 and 1-6. Increases of 0p, 10p, 10p and 20p have separated them all out now. Similar treatment applies to the peak outside zone 1.

    Obviously it wouldn’t be palatable to split up all the old £1.50 off-peak fares, but I expect the longer ones to be split further next year.

    in reply to: Lewisham now in Zone 3? #328
    Mike
    Moderator

    That’s a very good spot, Charlie.

    It’s definitely a mapping error and Lewisham is still dual zoned 2/3. One thing that gives that away is that the station name is still boxed which is the rule for stations which straddle zones, even in the sausage around Stratford where everything is both 2 and 3.

    I’ve drawn it to the attention of my contact at TfL though, so thank you for sharing.

    • This reply was modified 10 months, 2 weeks ago by Mike (admin).
    Mike
    Moderator

    The Birmingham thing probably explains why there might be a magnetic OSI between the two terminals, but in terms of Oyster it doesn’t make a difference. The OSI is only between the two NR stations, so no benefit for other tube options. The Elizabeth line might depend on how that is classified at Paddington. The reason I don’t think it should be there is that both lines head out West with their first stop some way out from London (Wembley Stadium and Acton Main Line) so I just don’t think people use it. This is backed up by it being the least used OSI in the whole system, apart from the redundant one at Hackney Central/Downs.

    At risk of going massively off-topic, I still don’t really understand your fascination with the short-hop Underground fares across the zone 1-2 boundary. As far as I know their existance pre-dates the Oyster system by a long time. They’re not the only special case in zones 1-6 either. There are a huge swathe of journeys using NR from south and south-west London to Vauxhall or Elephant & Castle, then changing to the tube for a zone 1 only trip, where the fare charged is the sum of the two parts rather than the normal NR1-T scale fare. There also used to be some special cases on the East London line where an NR1 fare was charged rather than TfL-LU, but I think the mayor’s fare freeze put an end to those.

    Mike
    Moderator

    OK, I’ll consider how best to list this issue. The second longest OSI is only available as alternative bus options in the area are so sparse (Ickenham – West Ruislip). The longest is a bit strange and really doesn’t need to exist but I think contractual obligations stipulated it (Paddington NR – Marylebone NR). In general TfL won’t consider any OSI that’s half a mile or more.

    in reply to: Southwark/Waterloo East/Waterloo OSI = NR1-T fare? #300
    Mike
    Moderator

    Southwark to Waterloo East arguably shouldn’t cost anything as it’s a walk, but I’m not sure they can program that. It’ll be interesting to see what happens to Liverpool Street LU – Moorgate and Farringdon – Barbican when Crossrail opens.

    Mike
    Moderator

    Some good comments here.

    TfL’s official stance is that the dotted lines are there to indicate nearby stations, not just to highlight interchanges. My OSI list already indicates the rough distance between stations so I don’t really see a point in saying whether the link is dotted or not. I also don’t really want to highlight non-OSIs as I think that’s confusing. Better to get them made into OSIs and then add them to the list.

    Also, if Caledonian Road is shown on the map, Bethnal Green (LO) to Whitechapel (LO) also should be as they’re the same distance according to Google maps. I’m sure that would also get quite a bit of use as an avoiding zone 1 option. They’ll have to redraw the map to show it though.

    in reply to: Southwark/Waterloo East/Waterloo OSI = NR1-T fare? #295
    Mike
    Moderator

    Hi Chris,

    The free walkthough at Southwark is implimented by setting fares for destinations to Southwark via Waterloo East. I don’t think anyone would expect people to walk through both which is why they haven’t defined a fare. Where no fare is defined there is a secret formula to produce a fare which usually ends up at the NR1-T rate.

    The OSIs will have joined everything up but there is no route between Southwark and Stockwell via Waterloo East so it didn’t charge the extra 10p. But you are right, Oyster won’t refund a previously charged fare so you were left with the original zone 1 NR1-T fare.

    Mike
    Moderator

    It’s a good question. Obviously it breaks the journey because it isn’t an OSI, but I’m inclined to agree that if they’re shown on the map then they should be valid OSIs.

    in reply to: TfL fare increase 2021 #287
    Mike
    Moderator

    Hi Martin,

    TfL have confirmed to me that their fares will also be changing in March.

    in reply to: South East to E&C NR #258
    Mike
    Moderator

    You like finding oddities!

    My understanding is that touching a pink reader is never mandatory. You won’t necessarily get the cheaper fare if you don’t, but you won’t be penalised beyond a higher fare. As with a lot of these E&C anomalies, most people would probably use the LU station rather than NR, on account of the faster journey.

    Elverson Road is a mistake, and not the first one. There should be a zone 2 only route.

    Imperial Wharf is also potentially a mistake. The via Vauxhall fare is possibly a clustering issue but certainly not relevant for this journey.

    Surrey Quays again looks like a mistake.

Viewing 24 posts - 101 through 124 (of 124 total)