Mike

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  • in reply to: What fare will I be charged? #5533
    Mike
    Moderator

    Hi Chris,

    I very much doubt that the fare tables will be changed just for this one day, so sadly it will be a NR Mixed fare (NR-T). Do let me know if I’m wrong.

    in reply to: Extension fare not the same as extra zonal fare #5351
    Mike
    Moderator

    That’s good to know. I know why it was the cheaper fare, but I thought they might have over-ridden it for Heathrow.

    Mike
    Moderator

    Hi Janet,

    Sorry for the delay. Accompanied children under 11 do travel free between Watford Junction and Euston, as per this map: https://content.tfl.gov.uk/free-travel-areas-without-oyster-adult-accompanying-map.pdf.

    The adults can use either Oyster or contactless. No need to book tickets in advance.

    in reply to: Fares revision March 2024 #5343
    Mike
    Moderator

    Hi Roger,

    I’m guessing that one journey was made during the afternoon peak, requiring the anytime single fare for that direction coupled with the off-peak single fare in the other.

    The changes were introduced on December 3rd, so you just missed the change at the end of November. This is very much being driven by the Department for Transport. I’m not sure that they fully understood the implications for people travelling in the afternoon peak. They were supposed to happen at the same time as the contactless rollout, but that got delayed until the Spring.

    When contactless does get rolled out I would expect the fares to be capped at the cheaper of (a) Sevenoaks to zones 1-6 travelcard and 2x extension fares to Bletchley, or (b) Bletchley to zones 1-6 travelcard and 2x extension fares to Sevenoaks. Unfortunately the DfT are being ultra secretive about exactly how the extension fares will be set, and TfL are complying with the instruction not to discuss this publicly. It is very frustrating.

    Even worse for people like you is that concessions are not due to be implimented until phase 2 of project Oval, and that may be quite a while away given that phase 1 is now very late.

    in reply to: Norwood Junc to Clapham Junc or Imperial Wharf #5342
    Mike
    Moderator

    Hi Ian,

    Norwood Junction to Clapham Junction via Surrey Quays is two trains rather than one and takes considerably longer than the direct Southern services. To get to Imperial Wharf requires a further train in both cases so I presume that they figure few if any people would do it.

    You could email TfL and ask if they’d consider adding the fare. It would presumably be beneficial to them as it would indicate using more of their services. It would have to be cleared with the TOCs though as Southern also operate between Clapham Junction and Imperial Wharf.

    in reply to: 60+ Oyster application #5341
    Mike
    Moderator

    Hi,

    I’m not aware of any provision for applying for and maintaining a 60+ Oyster other than online. It’s a non-statutory concession so I think they’re free to operate the scheme however they feel is appropriate. You could contact TfL and ask them, or perhaps write to your London Assembly member as the concession is funded essentially by the mayor.

    As a 60+ Oyster card holder myself, I wouldn’t be without it for any reason. You could set up a specific email address just for that purpose and only use it for maintenance of the 60+ card. It would be an interesting case study in proving whether or not TfL do share your data with anyone. I suspect that they don’t, but I have no proof either way.

    Mike
    Moderator

    Hi Michael,

    Back office capping is only calculated at the full adult rate. It is just possible that if enough journeys were made between 0430 and 0930 that it might apply capping after the event.

    in reply to: Overground (ELL) to Liverpool Street #5335
    Mike
    Moderator

    Hi Feathers,

    Yes, that is the route. I’m not sure how quickly LO are going to be able to run services. Even if they do, it would depend on whether they are allowed to alter the fare charged between New Cross Gate and London Bridge.

    in reply to: Overground (ELL) to Liverpool Street #5319
    Mike
    Moderator

    You might be right, Si. Either way it is a complete mess with so many different routes without needing to exit a gateline.

    in reply to: Overground (ELL) to Liverpool Street #5317
    Mike
    Moderator

    That will be Overground to Highbury & Islington, then GTR to Moorgate and exit via the Elizabeth line station to Liverpool Street.

    Since the Elizabeth line opened anything valid at Moorgate is also valid at Liverpool Street LU and vice-versa. The GTR bit is the reason for the higher NR only fare.

    in reply to: Should I be worried? Early daily charge taken #5315
    Mike
    Moderator

    So it would appear that the authorisation was after the first bus journey and was for a full bus cap. When the amount is confirmed over night it probably won’t change the time of charge.

    I’ve not heard of that high a charge being authorised, but then I rarely use buses as a first journey (the station is nearer than any bus stops for me). I also usually use my 60+ these days.

    TfL perform an authorisation after the first touch when you haven’t used the card for a few days, or sufficient time has passed since the previous one. I’ve never really got to grips with the criteria for when they authorise or not. If you use it every day then they may not authorise as long as the daily payment requests are honoured.

    in reply to: Exceptions to peak fares in the PAYG system #5312
    Mike
    Moderator

    Hi Michael,

    The top 3 are correct.

    Neither Gatwick Express nor Heathrow Express charge an off-peak fare at any time. They are railcard discountable, and you are correct that Gatwick does seem to allow the discount in the evening peak. That may be a mistake. HS1 is technically outside the zones which is why they don’t allow off-peak in the evening.

    I don’t know what the arrangements will be for the new extensions of PAYG.

    • This reply was modified 3 months ago by Mike.
    Mike
    Moderator

    Hi,

    The fare will be the off-peak discounted zone 1 fare. The journey is from outside zone 1 so the off-peak rate applies and zone 1 is all that’s not been covered by your travelcard.

    As for capping, that will apply if you reach the zone 1-2 cap (there is no zone 1 only cap).

    Hope that helps.

    in reply to: Should I be worried? Early daily charge taken #5310
    Mike
    Moderator

    Hi Chris,

    I think it’s likely to be an authorisation rather than an actual charge. What times were your journeys and when did the bank charge go on? Is there still only one charge on there now?

    I do realise that you’re quite sensitive to potential issues given your experience, but at this stage I’d not be inclined to worry.

    Mike
    Moderator

    Yes, the fare is from zone 3 rather than a specific station. The extension fares aren’t always the same, but they are on that line.

    And yes, any LNWR service that calls at Watford Junction is fine.

    Mike
    Moderator

    At the moment the extension fares are £4.80 peak (0630-0930) and £2.20 off-peak. I would expect the fares change to add 10-20p to each fare, but details will be confirmed shortly.

    Chris: Covid and government incompetence.

    Mike
    Moderator

    Hi Jaimie,

    It will cap at zones 4-5 weekly, although this will only be done by the back office. That means you may be overcharged on the day but refunded later on. If you only make 2 rail journeys in a day then I don’t think you’ll reach the cap anyway. Any buses or trams you need will be covered by the zone 1-3 travelcard so won’t be charged.

    Mike
    Moderator

    £8.10 is the cap applied if all travel is within zones 1 and 2 only. There is a cap for zone 1 to Watford Junction, but you may not reach it. The same cap applies whichever operators trains you use.

    The Anytime cap is £28.60 and the off-peak cap (after 0930 weekdays) is £21.30.

    Mike
    Moderator

    In so far as LNWR is operated by WMR, then yes. There are a couple of new trains in WMR livery running on LNWR services, but they are all LNWR. WMR do not operate into Euston.

    Mike
    Moderator

    Hi Julio,

    Contactless and Oyster are both accepted on both LNWR and London Overground. Under 11s travel free with a fare paying adult between Euston and Watford Junction using either LO or LNWR.

    Mike
    Moderator

    Hi Krel,

    There is no error, but there are a lot of unintended consequences going on behind the scenes.

    Firstly you have to go way back to the early days of Oyster PAYG and a success story for this site. I discovered that Crayford to Alexandra Palace was always a mixed (NR-T) fare. It was possible to travel using only NR services by changing at New Cross and Highbury & Islington, but that didn’t have a fare defined. Then I discovered that NR had a paper ticket fare for the journey which wasn’t valid on the Underground and therefore cheaper. I queried this with TfL and persuaded them to change the default fare to NR only. As a result, fares from SE London to stations between Moorgate and Hadley Wood/Crews Hill were amended to default to NR only.

    Fast Forward to the opening of the Elizabeth line and Liverpool Street LU station was joined to Moorgate as one station. This meant that someone arriving at Moorgate could legitimately walk to Liverpool Street and exit there. So the fares to both Liverpool Street LU and Moorgate were combined with the cheapest fare prevailing in each case.

    Another issue that causes confusion is that there are two ways to travel between Abbey Wood and Farringdon. One uses the EL while the other is NR. Both are direct trains so there is no way to tell which way the passenger went.

    in reply to: Mysterious all service daily cap #5278
    Mike
    Moderator

    Hi Robert,

    As you may have seen we’re getting a lot of these queries at the moment.

    From what you’ve said I think it’s likely that you’ve been charged the zone 1-6 daily cap plus the Maidenhead to West Drayton peak single and an off-peak extension fare from zone 6 to Maidenhead. The problem is that no-one publishes the extension fares so it’s difficult to tell. If it’s as I’ve suggested then the extension fare is £2.20 which seems a little low. It is possible that the first fare has part contributed to the cap, but I’m not convinced that is necessarily the case. If a smaller cap (eg zone 1-5) is used then there would also need to be an extension fare on the West Drayton to Canary Wharf journey.

    At this stage I can’t offer much more. I am trying to get to the bottom of these extension fares, so watch this site in the new year.

    Mike
    Moderator

    Hi Jacek,

    I’m getting a little further with my own query which is currently with GWR as they set the fares and cap extension fares for all the branches off the Reading mainline. The problem is that no-one seems to want to publish what the cap extension fares are.

    I am intending to take the matter up with either London Travelwatch or Transport Focus in the new year because the unpublished nature of the extension fares means it’s impossible to check that you have been charged correctly.

    Keep an eye out on the site.

    in reply to: Contactless – £10.90 All services cap? #5266
    Mike
    Moderator

    Hi nssa,

    The cap you reached was the zone 1-2 daily cap at £8.10. In addition you paid a peak zone 3-5 extension fare of £2.80 for the trip to Harrow. Remember that buses count towards any zonal cap.

    in reply to: Weybridge to Sloane Square Fare #5252
    Mike
    Moderator

    Hi Lauren,

    That’s opened a can of worms, so to speak. I’ve tried a few ticket selling sites, most of which didn’t want to sell me the correct ticket. The one which did work was southeasternrailway.co.uk, but that points out that it’s cheaper to go all the way to Waterloo and change onto the Underground there. Perversely you pay more for each zone that you want to use the Underground. So the fare is now £16.50 with the railcard. You can put Sloane Square in as the destination on Southeastern, but the ticket will be to Zone U1 London and can be used to go to any zone 1 tube station from either Vauxhall or Waterloo.

    I did try South Western Railway’s website, but they wanted to charge singles each way, which hit the £12 minimum fare in the morning and was thus more expensive. Another site didn’t seem to understand what I wanted and was only selling tickets to Vauxhall.

    You can also try buying the tickets at a ticket office, but make sure that the route is “via Surbiton” rather than “Any Permitted” which allows you to go via Virginia Water.

Viewing 25 posts - 1 through 25 (of 400 total)